Be aware with roaming packages. It can be costly..

Vodafone claims 1,500 euros for roaming services from a customer who, as confirmed by the telephone company through an SMS message and on Twitter, already had the service included in its rate. The client has filed a request with the Secretary of State of Digital Agenda roaming packages

The events occurred last December when client, Ricardo made a trip to Russia and Turkey, countries outside the European Union which have a different billing (Turkey is the ‘zone 1’ , Russia belongs to the ‘zone 2).


Vodafone pretende cobrar 1.500 euros por roaming a un cliente engañado al que atormenta a mensajes


On December 4, days before the trip, call 123 Customer Service to activate a rate, Vodafone Mundo, which includes roaming in the “World Zone for € 15 / day (VAT included). The customer can enjoy their national rate in these countries “as stated on the website of the telephone company. They confirm that the Vodafone Mundo service is included in your rate. roaming costs

Vodafone: “It depends if the client exceeds the minutes”

Vodafone informed OKdiario of the different roaming areas what appears on the company’s website too.

Bill height in “vodafone Mundo” “depend once the minutes and data that the user hired within the tariff has exceeded”, operator elaborates.


Whether you own your own small business or are in charge of the financials for a large company with 5000 employees, corporate travel expenses are likely a cause for significant stress. For companies with employees traveling internationally, the ability to stay connected with mobile devices today is imperative.

Although these costs typically can’t be avoided, we can help to significantly reduce the overall cost of that corporate conference, annual retreat away or lengthy business trip.roaming packages


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