Ubigi eSIM – The Game Changer for Global Connectivity

Ubigi offers high-end global cellular connectivity and eSIM services in over 200+ destinations with a large range of affordable prepaid data plans for smartphones, tablets, laptops, and connected cars. Ubigi has been a pioneer in the eSIM market and has partnered with Apple and Microsoft to support eSIM on iOS and Windows 10 devices to keep travelers always connected while on the go. ubigi esim review

Unlike traditional physical SIM cards, eSIMs are embedded directly into a device like a smartphone, smartwatch, or tablet. Ubigi offers eSIM data plans that allow you to instantly connect your device to cellular networks in over 160 countries without needing to obtain a local SIM card. Ubigi handles provisioning the eSIM remotely, so you can start using cellular data right away.

As one of just a handful of companies focused specifically on eSIM connectivity, Ubigi seeks to take advantage of the growing eSIM market. eSIM technology is still fairly new, but major device makers like Apple, Google, and Samsung have started incorporating eSIMs into their products. Ubigi provides straightforward eSIM data plans to power those devices.

How eSIMs Work ubigi esim review

eSIM stands for embedded SIM, or electronic SIM card. As the name suggests, an eSIM is a SIM card that is embedded directly into a device rather than being a removable plastic SIM card.

The key difference between eSIMs and physical SIM cards is that eSIMs are soldered directly onto the device’s motherboard. This allows the SIM profile to be downloaded and provisioned over the air without having to physically insert a card.

With an eSIM, the SIM profile containing your phone number, carrier information, and other data is stored on a remote server. When you want to activate cell service, the profile is downloaded to your device. This makes it easy to switch networks or plans without having to obtain new SIM cards.

To use an eSIM, you first need a device with an embedded eSIM chip. Many newer smartphones, smartwatches, and other connected devices now come with eSIM support. Once the eSIM is enabled, you can purchase a cellular plan from a carrier that supports eSIMs and activate it over the air.

The eSIM standard was created by the GSMA to provide more flexibility and seamless connectivity across devices. It eliminates the need to juggle physical SIM cards while allowing users to easily switch between networks and plans. Overall, eSIM delivers improved convenience and connectivity.

Benefits of eSIMs ubigi esim review

eSIMs provide several key benefits compared to traditional physical SIM cards:

  • Convenience – With an eSIM, you don’t need to obtain, insert, or replace a physical SIM card. The user’s cellular plan and phone number are built into the device. This makes it easy to activate or change service plans directly from your phone.

  • Flexibility to change carriers – Since your cellular plan is not tied to a physical SIM card, it’s easy to switch between carriers or have multiple plans on the same device. You can quickly change providers through a software update, rather than having to obtain a new SIM card.

  • Dual SIM functionality – eSIMs allow you to have two separate phone numbers or plans on a single device. For example, you can have one eSIM for domestic service and one for international roaming. This dual SIM capability isn’t possible with traditional single SIM devices.

By eliminating the need for a physical SIM card, eSIMs make managing cellular plans more convenient and flexible. Key advantages are the ease of switching carriers, the ability to have multiple plans, and dual SIM functionality on a single device.

Drawbacks of eSIMs

eSIM technology is still relatively new, and not all carriers fully support eSIM activation at this time. This can make the eSIM activation process more difficult or unreliable for some carriers. Additionally, troubleshooting eSIM issues can be more complex than with physical SIM cards. Since eSIM profiles are stored virtually in the device rather than on a removable card, diagnosing connection or activation problems requires working through software and carrier settings rather than simply replacing a SIM card. eSIMs may also be incompatible with some older model devices. Overall, eSIMs simplify the process once activated properly, but the setup and troubleshooting rely heavily on software and carrier support. As eSIM adoption spreads, these drawbacks should subside over time. However, in the near term, users may encounter limitations or difficulties in certain situations when adopting eSIM plans.

ubigi eSIM Plans and Pricing

Ubigi offers three main eSIM plans: one-off, monthly, and annual.

The one-off plan is ideal for travelers, allowing instant top-ups once the data allowance is consumed. The monthly plan offers flexibility with a recurring data allowance and payment, cancellable after 3 months. ubigi esim review

The annual plan suits regular users, covering 12 months upfront with no extra monthly charges and monthly data renewal.


10GB One-off 30 days €19

5 GB (+US) Monthly €25

24GB Annual €58

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10GB One-off 30days €39

5 GB Monthly €24

24GB Annual €78

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United States

10GB One-off 30days €19

5 GB Monthly €9

24GB Annual €44

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Middle East

10GB One-off 30days €59

5 GB Monthly €39


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Overall, Ubigi offers flexible eSIM pricing tiers to suit different data needs when traveling in Europe or globally. The plans are competitively priced compared to alternatives, with generous high-speed data limits on monthly plans.

ubigi eSIM Availability

Ubigi’s eSIM service is available in over 140 countries across the globe. However, device compatibility depends on your specific model and region.

In Europe, many newer iPhone and Android models support Ubigi eSIMs out of the box. This includes most iPhones from the iPhone XS and newer, as well as many Samsung Galaxy and Google Pixel devices. You can check Ubigi’s website for a full compatibility list.

In the United States, ubigi eSIMs are supported on unlocked iPhone models from the iPhone XR/XS and newer. They also work with Google Pixel 3/3XL and above. Other Android phone models may require manually installing the ubigi app to activate an eSIM.

For tablets and smartwatches, Ubigi has limited compatibility. Currently, only cellular Apple Watches, recent iPad Pros, and cellular iPad Air models support Ubigi eSIMs. Make sure to verify compatibility for your specific model before purchasing.

So in summary, Ubigi eSIMs have broad availability globally, but device support varies. Be sure to check if your iPhone, Android phone, tablet, or smartwatch is compatible with Ubigi’s service before purchasing an eSIM plan. Focusing on newer, unlocked models will provide the greatest chance of compatibility.

ubigi eSIM Activation Process

Activating a Ubigi eSIM is a straightforward process that can be done in just a few steps:

  1. Purchase a Ubigi eSIM plan. Plans start at €9.50 per month for 1GB of data.

  2. Download the Ubigi app on your phone. The app is available for both iOS and Android.

  3. Open the app and select the plan you purchased. Enter your email address and payment information.

  4. Confirm your order. You’ll receive an email with your eSIM profile.

  5. On your phone, go to Settings > Cellular > Add Cellular Plan. On an iPhone, scan the QR code from the email. On Android, enter the eSIM ID manually.

  6. Follow the prompts to activate your Ubigi cellular plan. The eSIM will be downloaded and enabled on your phone.

  7. You’re all set! Your phone now has cellular service through Ubigi. You can disable or switch between plans at any time in the app.

The Ubigi app walks you through the entire process with clear instructions. Activating your ubigi eSIM only takes a few minutes, allowing you to enjoy cellular service without using a physical SIM card.

ubigi Customer Support

Ubigi offers several customer support options to help users with any issues they may encounter.

  • Email Support – Customers can email ubigi’s support team 24/7 at support@ubigi.com. They aim to respond within 24 hours.

  • Live Chat – There is a live chat option on Ubigi’s website during business hours 9 am-5 pm EST. Chat with a Ubigi representative for help with your account, orders, and technical issues.

  • Knowledge Base Ubigi has an extensive knowledge base online covering common questions on getting started, services, troubleshooting, and more. Search it to find instant answers to many support queries.

  • Social Media – The ubigi support team is also available on Twitter @ubigihelp and Facebook. Reach out to them publicly for assistance. Direct messaging for private inquiries is also available.

  • Phone Support – For urgent issues, customers can call Ubigi’s support line at +1 (888) 801-8797. Support over the phone is available weekdays from 9 – 5 p.m. EST.

Ubigi aims to provide multiple convenient ways to contact its customer support team. Their email, social media, and phone channels offer users various options to get assistance when needed.

Reviews of ubigi eSIM Service

Ubigi has received mostly positive reviews from customers for its eSIM service. On Trustpilot, ubigi has an average rating of 4 out of 5 stars based on over 900 reviews. Here’s a summary of what customers are saying:

  • Activation and setup are quick and easy. Many reviewers commented on how easy it was to activate their ubigi eSIM and start using the service within minutes.

  • Good value for the price. Customers felt Ubigi’s pay-as-you-go pricing without contracts provided great flexibility and value. Reviewers were pleased that affordable data packages were available.

  • Reliable service. Most customers said Ubigi’s cell service reliably worked in their tested locations, with some exceptions for very rural areas. Reviews indicated Ubigi used good networks like T-Mobile for coverage.

  • Convenient for travel. Many reviewers praised the convenience of using Ubigi eSIMs while traveling internationally. Not having to obtain a local SIM card was a major benefit.

  • Excellent customer support. Ubigi’s customer service received rave reviews for being responsive, knowledgeable, and able to quickly resolve any issues.

  • There are some concerns with rural coverage. A portion of the negative reviews mentioned that Ubigi’s coverage was not as strong in very rural areas or had some indoor connectivity problems. But reviewers said Ubigi worked well in most areas.

Overall, most Ubigi customers appear very satisfied with Ubigi’s easy-to-use and affordable eSIM service that offers convenience while traveling internationally. While rural coverage can be spotty in some areas, Ubigi provides reliable connectivity for most customers.



Ubigi’s eSIM service provides convenience and flexibility for consumers who want the ability to switch between cellular plans and providers with ease. The service allows you to quickly activate and manage multiple mobile plans on a single eSIM-enabled device.

The benefits of Ubigi’s eSIM service include easy online activation without having to obtain a physical SIM card, affordable prepaid data plans for short-term use while traveling, and the ability to switch plans and pause or cancel service through their website or app. Ubigi offers eSIM plans in over 195 countries, providing extensive global coverage.

However, there are some limitations to Ubigi’s eSIM service. Data speeds can be slow in some regions, and there have been some customer complaints about reliability and connectivity problems. The service is also reliant on app-based account management, which may be less user-friendly for some customers. Unlike traditional SIM cards, the resale or transfer of Ubigi plans is not possible.

For travelers and those who want maximum flexibility and convenience, Ubigi provides a solid eSIM solution. But users looking for consistently fast speeds or seamless connectivity may be better served by long-term carrier plans using physical SIM cards. Overall, ubigi is best suited for short-term supplemental data usage while abroad rather than as a permanent cell phone plan replacement.

Ubigi is Transatel’s brand for worldwide cellular connectivity dedicated to the Consumer Internet of Things. Transatel was founded 20 years ago with a mission of innovation in mobile services. With headquarters based in Paris, France, the company operates worldwide and boasts 250 IT and telecom experts of more than 40 nationalities. Now a member of NTT Group, one of the largest telecom corporations in the world, Transatel is Europe’s leading MVNO (Mobile Virtual Network Operator) enabler.

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  • Coverage and Network Partners
  • Data Plans and Pricing
  • Speed and Connectivity
  • Ease of Installation and Setup
  • Customer Support and Service
  • User Interface and App Features
  • Compatibility
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