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AT&T to Enable 5G Roaming for U.S. Customers in Japan

AT&T customers will be the first U.S. mobile customers to have the ability to access 5G in Japan through our international roaming agreement with NTT DOCOMO, Inc. and by using a 5G roam-capable device – the first of which will become available on the AT&T network this week.

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The agreement delivers on AT&T’s commitment to keeping its customers connected and providing them with access to 5G – at home and around the globe – as capable devices become available.

“As a longtime industry leader providing global connectivity, we’re evolving the breadth and depth of our global coverage with 5G,” said Susan A. Johnson, executive vice president – Global Connections & Supply Chain, AT&T. “This marks a significant milestone for AT&T and our customers.” AT&T to Enable 5G Roaming

AT&T customers on a wireless plan that includes access to 5G in the U.S. will be able to access 5G in Japan through NTT DOCOMO, Inc., when they use a 5G roam-capable device.

“We’re excited to launch 5G roaming in Japan on NTT DOCOMO, Inc.’s network because of what it means for our customers,” said JR Wilson, vice president – Tower Strategy & Roaming, AT&T. “Our teams never stop innovating, developing and deploying the latest technology to provide our customers with access to a next-generation network – at home and abroad.”

AT&T has historically been a leader in global roaming. So, while the company continues innovating to enable customers with compatible devices to access 5G internationally, those with LTE devices can still expect the same great roaming coverage they’re used to while traveling.

Key Points About AT&T 5G Roaming:

  1. 5G Compatibility: To use 5G roaming, you must have a 5G-capable device and be on an AT&T plan that supports 5G. Not all plans automatically include access to 5G networks, so you may need to verify your plan’s compatibility.
  2. Domestic and International Roaming: AT&T offers 5G roaming both within the U.S. and in select international locations. The availability of 5G while roaming depends on agreements between AT&T and local carriers in those countries.
  3. Roaming Charges: Depending on your plan, roaming charges may apply when using 5G networks outside your home coverage area. AT&T offers various international roaming packages (like AT&T International Day Pass) to help manage these costs.
  4. Network Availability: The availability of 5G while roaming can vary significantly based on location. In areas where 5G infrastructure is limited or nonexistent, your device will fall back to 4G LTE or lower network types.
  5. Benefits of 5G Roaming:
    • Faster Speeds: 5G offers faster download and upload speeds, making it ideal for streaming, video calls, and other data-intensive tasks.
    • Lower Latency: Reduced lag time can enhance experiences like online gaming or using real-time applications.
    • Improved Connectivity: In densely populated areas, 5G can handle more devices without a drop in performance, improving overall connectivity.
  6. Roaming Agreements: AT&T continuously expands its 5G roaming agreements with carriers in various countries. Checking the AT&T website or contacting customer service can provide the latest information on which countries are covered under 5G roaming.

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