Qatar’s Mobile networks’ quality service audit results released

The Communications Regulatory Authority (CRA) published yesterday on its website the summary results report of its extensive audit of mobile networks. The survey was conducted from September to December 2020 to assess the improvements of the Quality of Service (QoS) levels offered by the telecom Service Providers in Qatar, Ooredoo Qatar, and Vodafone Qatar. Qatar’s Mobile networks’ quality 

The audit measured some of the Key Performance Indicators (KPIs) of the services provided by the Service Providers, which are in line with the standards and conditions of the licenses granted to them by the CRA and the applicable regulatory framework.

The audit covered mobile voice calls, Short Message Service (SMS), and mobile internet data services, including the service provided through the Fifth Generation (5G) network. The audit was conducted during the peak hours of working days on more than 55,000 samples collected from different areas in Qatar, including main roads and highways, major pedestrian areas, and several indoor locations.

The CRA used its QoS systems and the latest versions of devices and smartphones to obtain results that reflect the experience of mobile telecom consumers in Qatar.


CRA affirms that the purpose of the audit was not to identify the best network or make a comparison between the telecom Service Providers in Qatar.  The summary of the results report of QoS audit of mobile networks 2020 is available at the CRA website.  Qatar’s Mobile networks’ quality 

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