Hilton has introduced its Connected Room, a high-tech platform that allows guests to control their room’s thermostat, lighting, blinds, television and other amenities via their mobile phones. hilton check-in
Guests will also be able to personalize their room with technology that loads the most popular streaming media and other accounts to in-room TVs.
“Many innovations later, we are once again setting a new standard for the industry by giving our guests a travel experience where the room knows them, and they know their room,” Hilton President and CEO Christopher Nassetta said.
Connected Room is a “natural extension” of the Hilton Honors app’s existing capabilities, the company said, and rooted in the distinctive needs of guests, who have voiced an increasing desire to personalize their stays. The beta version of Connected Room uses a physical remote control to manage the experience, with the goal of supplementing it and all traditional remote controls with the Hilton Honors app before deployment at hotels across the portfolio.
One of Hilton’s biggest rivals, Marriott, has been working on smart-room technology, but hasn’t made it known when the new tech will be available on a larger scale. hilton check-in
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