Tele2 Sweden: roaming problems in August caused by subcontractor

Tele2 Sweden said customers abroad were subject to problems with making voice calls, sending texts and using the mobile internet on 03 and 04 August. tele2 sweden roaming problems

According to Tele2 Sweden, the issue was caused by an international subcontractor.

In a statement released by Tele2 Sweden, the company acknowledged that some of its customers were experiencing problems with the roaming service during this time period. The company explained that the issue was due to a problem with an international subcontractor that provides roaming services to Tele2 Sweden. The subcontractor experienced a technical problem that affected Tele2 Sweden’s ability to provide roaming services to its customers.

READ MORE:  Tele2 users faced with roaming problems

Tele2 Sweden apologized to its customers for the inconvenience caused by the issue and assured them that the company was working to resolve the problem as quickly as possible. The company also stated that it was taking steps to prevent similar issues from occurring in the future.

Roaming issues can occur for a variety of reasons, such as technical problems with the network, issues with international partners, or even regulatory changes. In this case, Tele2 Sweden identified the cause of the issue as a problem with an international subcontractor.

The company’s response was to apologize to its customers and work to resolve the issue as quickly as possible, while also taking steps to prevent similar issues from occurring in the future.

Here is a general overview of Tele2 Sweden’s roaming tariffs: tele2 sweden roaming problems

  1. Zone 1: This includes countries in the European Union (EU), the European Economic Area (EEA), and Switzerland. Customers can choose from several packages, including:
  • Roam Like Home: This package allows customers to use their domestic data, voice, and text allowances while traveling in Zone 1 countries. There is a daily cap on data usage, after which customers can continue to use data at a reduced speed. The daily charge for this package is SEK 39.
  • Data Pass: This package allows customers to purchase a specific amount of data for use while traveling in Zone 1 countries. Prices start at SEK 99 for 1 GB of data.
  • Voice & Data Pass: This package allows customers to purchase a specific amount of data and voice minutes for use while traveling in Zone 1 countries. Prices start at SEK 99 for 100 MB of data and 30 voice minutes.
  1. Zone 2: This includes countries outside of Zone 1, but within Europe. Customers can choose from several packages, including:
  • Data Pass: This package allows customers to purchase a specific amount of data for use while traveling in Zone 2 countries. Prices start at SEK 99 for 100 MB of data.
  • Voice & Data Pass: This package allows customers to purchase a specific amount of data and voice minutes for use while traveling in Zone 2 countries. Prices start at SEK 99 for 100 MB of data and 30 voice minutes.
  1. Zone 3: This includes countries outside of Europe. Customers can choose from several packages, including:
  • Data Pass: This package allows customers to purchase a specific amount of data for use while traveling in Zone 3 countries. Prices start at SEK 299 for 500 MB of data.
  • Voice & Data Pass: This package allows customers to purchase a specific amount of data and voice minutes for use while traveling in Zone 3 countries. Prices start at SEK 299 for 500 MB of data and 100 voice minutes.

Note that these prices are accurate as of February 2023 and may be subject to change. Customers can visit the Tele2 Sweden website for the most up-to-date information on available tariffs and pricing. tele2 sweden roaming problems

 

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