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Dialog eSIM transfer feature

Effortless Switching Between iPhones and iPads with Dialog’s eSIM

Dialog Axiata PLC, Sri Lanka’s premier connectivity provider and the authorized provider for Apple has introduced the next major advancement in eSIM technology: the eSIM Quick Transfer feature. Dialog eSIM transfer feature

SIM card e SIM shop

As the first in Sri Lanka and South Asia to offer the eSIM Quick Transfer feature, Dialog is redefining mobile connectivity. This article dives deep into the marvels of this innovation and how it brings unmatched convenience to iPhone and iPad users.

What is an eSIM? Dialog eSIM transfer feature

Understanding the Basics

eSIM, or embedded SIM, is a digital SIM that allows you to activate a cellular plan without having to use a physical SIM card. It’s built into your device and can be easily activated with a carrier plan.

The Rise of eSIM Technology

With enhanced security and the ability to manage profiles remotely, eSIM technology has been rapidly gaining popularity. It’s not just a trend but a significant leap towards a more connected future.

Dialog’s eSIM Quick Transfer Feature

A First in Sri Lanka and South Asia

Dialog’s eSIM Quick Transfer is the first of its kind in Sri Lanka and South Asia. This feature allows seamless transfer of eSIMs between iPhones and iPads, simplifying the way we manage our mobile connectivity.

Key Scenarios for eSIM Management

Dialog offers three primary scenarios for effortless eSIM management:

  1. Conversion of a Physical SIM to eSIM: Directly through device settings.
  2. Conversion of a Physical SIM to eSIM on a New Device: Done through iPhone or iPad settings.
  3. Seamless eSIM Transfer Between Devices: During data migration.

Device Compatibility

iPhones

To enjoy the benefits of the eSIM Quick Transfer, your device needs to be an iPhone XS, iPhone XS Max, iPhone XR, or a later model. Also, ensure that your iPhone is updated to iOS 17.5 or later.

iPads

Your iPad must be compatible with eSIM technology and also updated to the latest iOS 17.5 or later.

Step-by-Step Guide to Using eSIM Quick Transfer

Converting Physical SIM to eSIM

  1. Open Settings: On your iPhone or iPad.
  2. Select ‘Cellular’: Tap ‘Add Cellular Plan’.
  3. Follow the Prompts: To convert your physical SIM to an eSIM.

Transferring eSIM to a New Device

  1. Ensure Both Devices Are Updated: To iOS 17.5 or later.
  2. Open Settings: On the new device.
  3. Select ‘Cellular’: Tap ‘Add Cellular Plan’ and follow the instructions to transfer your eSIM.

Seamless Data Migration

During the data migration process, your eSIM settings will transfer automatically if both the old and new devices meet the compatibility requirements.

The Dialog ONE NUMBER Service

Synchronize Your Devices

Dialog’s ONE NUMBER service lets you use the same number on both your iPhone and Apple Watch. This means you can leave your phone at home and still stay connected through your watch.

Simplifying Connectivity

This service is part of Dialog’s broader mission to simplify processes and enhance the user experience through digital solutions, eliminating the need for physical store visits.

Benefits of Using eSIM Technology

Enhanced Security

eSIMs offer better security compared to physical SIMs as they can’t be physically removed from the device, reducing the risk of theft and unauthorized use.

Flexibility and Convenience

Switching carriers or managing multiple numbers becomes a breeze with eSIMs, as everything can be done digitally without the need for physical SIM cards.

Environmentally Friendly

Reducing the use of plastic SIM cards contributes to environmental sustainability, aligning with global efforts to reduce plastic waste.

How to Activate eSIM on Your Device

For Existing Dialog Customers

  1. Log into the Dialog App: Or visit the Dialog website.
  2. Navigate to eSIM Activation: Follow the on-screen instructions to activate your eSIM.

For New Customers

  1. Purchase a Plan: Through the Dialog App or website.
  2. Choose eSIM Option: During the setup process.

Troubleshooting Common eSIM Issues

No Service After eSIM Activation

  • Restart Your Device: This often resolves connectivity issues.
  • Check for Updates: Ensure your device software is up-to-date.
  • Contact Dialog Support: If issues persist.

eSIM Not Detected

  • Reinsert eSIM Information: Go to ‘Settings’, ‘Cellular’, and ‘Add Cellular Plan’ to re-enter your eSIM details.
  • Visit a Dialog Store: For further assistance.
Conclusion Dialog eSIM transfer feature

Dialog Axiata PLC is truly paving the way for the future of mobile connectivity in Sri Lanka and South Asia with its innovative eSIM Quick Transfer feature. This technology not only simplifies the process of managing mobile plans but also enhances security and convenience for users. By embracing such advancements, Dialog continues to uphold its mission of driving digital transformation and empowering customers with cutting-edge solutions.

iRoamly Travel eSIM

Driven by wanderlust and a passion for tech, Sandra is the creative force behind Alertify. Love for exploration and discovery is what sparked the idea for Alertify, a product that likely combines Sandra’s technological expertise with the desire to simplify or enhance travel experiences in some way.