The leaked information includes customers’ name, billing zip code, phone number, email address, account number, and account type (prepaid or postpaid). t-mobile breach
However, the good news is that no financial information, like credit card numbers, social security numbers, or passwords, was compromised in the security breach.
According to a brief blog post published by the company detailing the incident, its cybersecurity team detected and shut down an “unauthorized capture of some information” on Monday, August 20.
T-Mobile spokesperson said that less than 3 percent of its 77 million customers were affected
T-Mobile said the company informed law enforcement about the security breach and is reaching out to its affected customers directly via SMS message, letter in the mail, or a phone call to notify them as well.
“We take the security of your information very seriously and have a number of safeguards in place to protect your personal information from unauthorized access,” T-Mobile said. “We truly regret that this incident occurred and are so sorry for any inconvenience this has caused you.”
The U.S. telecom giant is also encouraging affected customers to contact its customer service through 611 for any information regarding the breach. t-mobile breach
What happens when your data is breached? t-mobile breach
What can I do if my personal data is breached?
- Get confirmation of the breach and whether your information was exposed. …
- Find out what type of data was stolen. …
- Accept the breached company’s offer(s) to help. …
- Change and strengthen your online logins, passwords and security Q&A. …
- Contact the right people and take additional action.