“The re-launch of the eSIM is aimed at empowering Smile’s existing and prospective customers with a product extension derived from an existing product with many goodies and freebies,” said Abdul Hafeez, Chief Marketing Officer of Smile Communications.
He explained that, unlike the regular SIM card that needs to be inserted in the smartphone and only functions wherever the mobile network is available, eSIM could be used anywhere in the world, stressing that the only requirement is for existing Smile customers to activate the FREE SmileVoice App on their smartphone, connected through Wi-Fi or mobile data.
To maximize the new eSIM service, once a customer joined Smile, is activate the eSIM service. Just download the FREE SmileVoice app on a compatible smartphone, running an Android or iOS system through the respective App stores. Once the download is successful, a customer will be required to activate the service on their device. Once activated, the device needs to be connected to wireless or mobile internet for the customer to launch the dialler on the app and initiate a call like a regular call to use the service.
Smile Communications provides 4G LTE mobile broadband in several countries in Africa. Company objective is to become the broadband provider of choice for SuperFast mobile broadband internet and SuperClear voice services in each of their markets and to provide over 300 million potential customers in our countries of operation with a fast, reliable and high-quality broadband internet to accelerate development and wealth creation. Their mission is a fully connected Africa enabled by a team that is driven by passion, integrity, humility and humanity.