Telenor Maritime wins 5-year mobile, Wi-Fi service contract from Polferries

Telenor Maritime has signed a 5-year partnership contract with Polferries during this year’s SMM event. The contract secures Telenor Maritime a solid position in the European ferry market.

Telenor Maritime will deliver passenger services (wi-fi and mobile), as well as connectivity between ship and shore, to all five of Polferries’ vessels in operation.

“The ferries are an important link between Sweden and Poland, and carry large amounts of cargo and passengers between the two countries. Their ambition is to optimise and improve passenger experience by allowing passengers to use their phones, tablets and laptops on board – both for business and leisure purposes.” says Roger Vimme, Sales Director Ferry, at Telenor Maritime.

Although Telenor Maritime does not set passenger retail prices for maritime roaming, Lars Erik Lunøe, CEO of Telenor Maritime, believes that the prices will decrease as the usage goes up. “We see a substantial increase in data traffic. Compared to pre-pandemic 2019, the data usage has increased by 50%. People are used to having uninterrupted access to the internet, no matter where they are. The need for larger volumes of data at a lower price will increase by roughly 20% each year going forward.” says Lars Erik Lunøe, CEO at Telenor Maritime.

5G network on Polferries ferries soon

The 4G mobile service on board Polferries will be upgraded to 5G at a later date. However, even though internet speed at sea is still largely dependent on satellites, Telenor Maritime is researching and testing ways to implement new technology to meet the demand of future passengers. LEO (Low Earth Orbit) satellites and 5G are promising technologies that will be able to mitigate challenges with latency and capacity that “ordinary” geo-stationary satellites have today.

Telenor Maritime will also offer affordable wi-fi packages on board all Polferries’ ships. With wi-fi, passengers can surf the internet at a predictable, prepaid price. Packages are purchased using an on-board portal on the passengers’ personal devices. This portal has already become a central service for digitalising the on-board passenger experience with several European ferry companies.

Roaming charges on Ferries & Cruise Ships

Be careful about using mobile phones on ferries or cruise ships, or you might get an unpleasant surprise when you become aware of the costs.

Mobile telephony on ferries, when available, tends to be provided by satellite. By specific operators, that are not covered by the same rules and agreements as land based operators.

The fees might be much much higher than those of the land based operators. And in Europe, since the satellite operators are not covered by the “Roam like at home” agreement, there will be roaming charges, that are very high.

Also, when you are near land borders check which network you are on.


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