Free calls in roaming with Generali travel insurance

The cost of roaming calls is sometimes higher than the cost of medical intervention abroad

Generali Osiguranje Srbija is the second largest insurance company in the national insurance market.

Generali Insurance Serbia presents a novelty in the Serbian insurance market – a free call and a chat features in case of need for emergency medical help.

Clients who purchase travel insurance, from June 5th, will be able to contact the emergency service center for free of charge through the mobile application Generali Serbia, available in the online stores of the App Store and Google Play.

There are two options available: chat and call. Free communication only requires a connection to the WiFi network.

“Generali Insurance Serbia, as a company that have client in the center of its business, always tries to develop its services and provides even better service to its customers. The cost of roaming calls is sometimes higher than the cost of medical intervention abroad. In order to provide the client with the most favorable service, we have also created options for a free call and a company when reporting damage to travel insurance while staying abroad, “said Vladimir Milosavljevic, director of the Population Directorate, and announced the further development of these options for other types of insurance.

Free calling and chatting while staying abroad will greatly help our customers if they find themselves in a bad situation while out of the country. In addition to this new functionality, our clients are now, traditionally, in the summer with travel insurance at their disposal and free home insurance while staying abroad, “Milosavljevic added.

Generali Insurance Serbia has a leading role in the insurance market when it comes to innovation in the sphere of digitization. The company’s goal is to increase the satisfaction of its clients by introducing new technologies.

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