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Du starts offering mobile top-ups via Amazon

UAE operator Du has launched a service with Amazon to simplify everyday payment needs for pre-paid mobile customers. Du customers can now recharge their pre-paid mobile balance at any time and any location through the Amazon.ae mobile app on Android, iOS, desktop and mobile browser via the Amazon UAE website. du recharge

Anthony Shiner, Chief Customer and Channels Officer, du, said: “At du, customer convenience has always been a priority for us. Together with Amazon, we utilize our collective knowledge, passion, and resources to provide customers with innovative next-generation services that elevate their experiences and make life easier. The new online recharge service accessible for du customers through Amazon.ae will offer greater convenience and flexibility for pre-paid mobile transactions. We look forward to witnessing the positive response from all who use the service, and will continue exploring various avenues to drive increased customer satisfaction.”

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 Stefano Martinelli, GCC Retail Director, Amazon, said: “Launching a recharge service on Amazon.ae for du’s pre-paid customers allows us to better serve our customers, providing them with added convenience to make their everyday payments frictionless. We are constantly innovating on behalf of our customers and are committed to offering them an increasingly wide selection of services to make their lives easier.”

How to recharge your pre-paid phone via Amazon du recharges

The recharge service is available in English and Arabic languages on Amazon.ae. Customers are required to select the mobile recharge option on the Amazon app, enter their mobile number, and complete transactions electronically via debit card, credit card, or with an  Amazon.ae Gift Card.

Alternatively, when recharging on behalf of a friend or family member, customers can simply enter the phone number and enter the desired recharge amount.

du products and services launch on Amazon.ae comes as an extension of du and Amazon’s collaboration that started in 2019 with the launch of Prime Video and more recently with the offering of one-year Amazon Prime membership to new du customers at no additional cost, for AED 140. du recharge


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