Zoom Video Communications announced general availability of its Zoom Phone cloud phone service in 11 additional countries, taking it to a total 17 countries and one territory.
Zoom Phone beta service will also be available to existing qualified Zoom customers upon request beginning March 9. The 24 countries and one territory to be included are Argentina, Brazil, Bulgaria, Chile, Colombia, Costa Rica, Croatia, Czech Republic, Ecuador, Estonia, Finland, Greece, Hong Kong, Hungary, Lithuania, Luxembourg, Mexico, Norway, Panama, Peru, Poland, Romania, Slovakia, Slovenia, and Turkey.
Zoom Phone launched in the United States and Canada in January 2019, and Zoom quickly expanded service to Australia, United Kingdom, Ireland, New Zealand, and Puerto Rico. This latest expansion further demonstrates Zoom’s commitment to delivering an easy, reliable, and innovative unified communications platform to its global customers.
Zoom customers will now also have access to multilingual prompts in German, Danish, Japanese, Korean, Russian, Chinese Mandarin (simplified), and Chinese Mandarin (traditional) in addition to existing support for American English, British English, Canadian, French, and Spanish. This feature simplifies multi-site administration with configurable Zoom Phone prompt language preferences for international users and office locations in a single global account.
“We received great feedback from Zoom Phone customers in all 11 countries that recently completed beta programs, and we’re thrilled to be able to offer general availability for the service throughout those countries,” said Graeme Geddes, Head of Zoom Phone. “Today’s announcements signal our continued commitment to ensuring our customers are happy and to making Zoom Phone more widely available, accessible, and easy to use.”
Zoom Phone is a cloud phone system available as an add-on to Zoom’s platform.
One unified app for phone, video, meetings, and chat
- Seamlessly make and receive phone calls, share content, participate in video meetings, and send chat messages from Zoom desktop and mobile apps
- Easily elevate phone calls to a Zoom Meeting without requiring participants to hang up and dial-in to a separate conference bridge
- Native apps for Windows, MacOS, iOS, and Android are designed for ease of use while maximizing voice and video quality of service