Syniverse announced it is helping mobile network operators (MNOs) handle the resumption of travel by mobile users through a variety of services optimized for roaming capabilities. Syniverse Roaming Services empowers MNOs to right size their mobile offering ranging from a roaming business assessment to a fully managed service.
With more than half of travelers surveyed stating they already have or plan to rebook canceled trips in 2021, MNOs must be ready for the uptick in roaming that will be cause by the uptick in mobile users roaming outside of their home markets.
The Syniverse Roaming Services leverage analytics to identify risks to revenue, including connection errors, and revenue leakage from issues such as non-established roaming agreements with failed connections. The Syniverse roaming management service also grows roaming revenues and safeguards the mobile user experience.
Syniverse has more than three decades of experience in the roaming business, making the company familiar with the numerous pain points and solutions within the industry for all MNOs.
Liberty Latin America, a leading communications company operating in more than 20 countries across Latin America and the Caribbean, is using Syniverse Roaming Services to help deliver a differentiated and superior quality of roaming experience for mobile users.
Eduardo Gandarilla, Head of Sales and Marketing, Wholesale Networks, Liberty Latin America
‘By using Syniverse’s hands-on roaming services, Liberty Latin America is able to identify gaps in revenue caused by mobile operators trying and failing to connect into our network. The collaboration with Syniverse has allowed us to continue to provide comprehensive roaming services and focus our time on other aspects of the business.’
Bob Chiodo, General Manager of Americas Carrier, Syniverse
‘Mobile network operators need to be ready to handle the influx of roaming revenue as business and personal travel becomes possible once more. Our Roaming Services also helps mobile operators like Liberty Latin America to focus more of their resources on other strategic services they want to provide to their customers.’