SFR eSIM: Everything You Need to Know
SFR is one of the leading mobile operators in France, and it is known for its good quality of service. SFR offers a wide range of mobile plans, including both prepaid and postpaid options. SFR also offers a variety of value-added services, such as mobile TV, music streaming, and cloud storage.
An eSIM, or embedded SIM, is a new type of SIM card that is embedded directly into your device. This means that you no longer need to insert a physical SIM card into your device to use mobile services. An eSIM works by storing your mobile subscription information electronically. When you activate your eSIM, your operator will send you a QR code or a profile code that you can scan or enter into your device. This will download and install your mobile subscription profile on your device.
SFR is a good choice for mobile service in France. It offers nationwide coverage, good quality of service, and a wide range of mobile plans and value-added services. SFR has allowed you to benefit from a subscription with an eSIM card since January 14, 2020. These subscriptions allow you to benefit from a smartphone without having to change your SIM card.
Benefits of using an eSIM
There are several benefits to using an eSIM, including:
- Convenience: You no longer need to worry about losing or damaging your physical SIM card.
- Security: eSIMs are more secure than physical SIM cards, as they cannot be easily removed or replaced.
- Flexibility: You can easily switch between different mobile operators by simply downloading and installing a new eSIM profile.
SFR eSIM plans and compatibility
SFR offers a range of eSIM plans for smartphones and smartwatches.
SFR eSIM plans for smartphones
SFR offers a variety of eSIM plans for smartphones, including:
- Unlimited data plans: These plans offer unlimited data usage at speeds of up to 1 Gbps.
- Limited data plans: These plans offer a limited amount of data per month, such as 1 GB, 5 GB, or 10 GB.
- Business plans: SFR offers a range of eSIM business plans with features such as unlimited calls and texts, international roaming, and mobile data sharing.
SFR eSIM plans for smartwatches
SFR also offers eSIM plans for smartwatches, such as the Apple Watch and the Samsung Galaxy Watch. These plans allow you to make and receive calls and texts and access mobile data directly from your smartwatch.
Compatible devices
The following devices are compatible with SFR eSIM:
- Smartphones: iPhone XS or later, Samsung Galaxy S20 or later, Google Pixel 3 or later, and other select smartphones
- Smartwatches: Apple Watch Series 3 or later, Samsung Galaxy Watch 3 or later, and other select smartwatches
New SFR customers can directly order a new eSIM card by choosing a mobile plan. To get the subscription, all you need is a compatible device. All plans offered by SFR are compatible with eSIM.
To subscribe to an SFR plan, simply consult the list of SFR mobile offers and choose the most appropriate plan. One of the benefits of eSIM is the connection to 4G for connected objects. It is recommended to opt for a plan rich in mobile data. To choose the right data envelope, it is better to determine your needs beforehand.
How to activate an SFR eSIM
To activate an SFR eSIM, you will need to:
- Visit an SFR store: You can visit an SFR store to purchase an eSIM and have it activated by a store representative.
- Activate your eSIM online: You can also activate your SFR eSIM online by following the instructions on the SFR website.
For smartphones:
- Go to your device’s settings and tap on “Cellular”.
- Tap on “Add Cellular Plan”.
- Select “eSIM” and tap “Continue”.
- Scan the QR code provided by SFR or enter the profile code.
- Tap on “Continue” and follow the on-screen instructions.
For smartwatches:
- Open the companion app for your smartwatch on your smartphone.
- Tap on the “Settings” tab and select “Mobile Plan”.
- Tap on “Add Mobile Plan” and select “eSIM”.
- Scan the QR code provided by SFR or enter the profile code.
- Tap on “Continue” and follow the on-screen instructions.
How much does an eSIM card cost, and what are the activation fees?
When taking out a new subscription
- the eSIM costs 1 €,
- The commissioning fee is €10.
When renewing a SIM/eSIM card
The commissioning fee is €10 for all the following changes:
- SIM card to eSIM (ordering an eSIM),
- eSIM to SIM card (orders a SIM card).
Troubleshooting SFR eSIM issues
If you are having problems with your SFR eSIM, you can try the following:
- Restart your device: A simple restart can often fix minor eSIM issues.
- Check your network connection: Make sure that you are in an area with good mobile network coverage. You can also try switching to airplane mode and then back again to refresh your connection.
- Reset your APN settings: If you are having trouble connecting to the internet, try resetting your APN settings. You can usually find these settings in your phone’s Settings app under Cellular or Mobile Data.
- Update your phone’s software: Make sure that your phone’s software is up-to-date. Software updates often include bug fixes and improvements to mobile performance.
- Contact SFR support: If you have tried all of the above and you are still having problems with your SFR eSIM, contact SFR support for further assistance.
Additional troubleshooting tips:
- If you are using your SFR eSIM abroad, make sure that data roaming is enabled.
- If you are having trouble sending or receiving SMS or MMS messages, try restarting your messaging app or clearing its cache and data.
- If you are having trouble connecting to a specific mobile network, try connecting to a different network.
Here are some indicative prepaid eSIM prices for travellers to France:
