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Croatia Telecom Market

 Croatia telecom market is in Southern Europe with 3 operators and 4.7 million mobile connections.

Regulatory Agency: HAKOM

Mobile / Fixed services

47%

market share

Mobile services

17%

market share

Mobile / Fixed services

35%

market share

Croatia, as member of EU, implement “roam like at home” rules which mean that when you use your mobile phone while travelling outside your home country in any EU country you don’t have to pay any additional roaming charges.

You benefit from these rules when calling (to mobile and fixed phones), sending text messages (SMS) and using data services while abroad. These rules also apply when receiving calls or texts while roaming even if the person you are calling is using a different service provider.

You pay exactly the same price for using these services when travelling in the EU as you would if you were at home.

Mobile users must be aware that outside EU countries, on the ships, cruisers, planes etc. there are still roaming charges and they can be very high. We can help you to avoid them and find best solutions for your needs. Get you Alert now.

Three Mobile Network Operators dominate the market, though there is also room for a small number of Mobile Virtual Network Operators such as: MultiPlus Mobile – MultiPlus Card d.o.o., Tomato – VIP, Simpa – HT, BonBon – HT.


 

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Croatian telecoms market has been shaped by the country having joined the European Union in 2013, a process which resulted in market liberalisation and the creation of a regulatory environment conducive to competition.

Croatia Unlimited

The mobile market has one of the highest penetration rates in the Balkans region. Three network operators dominate, though there is also room for a small number of MVNOs. Operators have focused on developing revenue from mobile data services, and to this end considerable investment is ongoing in upgraded network infrastructure, despite the poor economic climate which has held back customer spend.

Internet penetration in Croatia is also one of the highest in the Balkans region.

 

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