Covid-19: home instead of roam austria roaming 2021
The severe restrictions Covid-19 placed on travel activities during the year resulted in a sharp fall in the use of roaming services. ‘Roaming’ refers to mobile phone use while abroad. Figure 1 presents the trends for roaming data consumption for the reporting year by Austrian consumers both inside and outside the EU.
Seasonal variation in usage means that a comparison of annual roaming figures is more meaningful than
comparing quarter-on-quarter changes.
While figures for the previous year showed a year-on-year rise for consumption, figures for Q2/20 compared with Q2/19 revealed a decline of 59 per cent. Even a comparison of Q3/19 with Q3/20, when travel restrictions were largely relaxed, shows a decline of 21 per cent.
A steep decline was also seen in minutes and texts. Voice minutes consumed abroad (inside and outside the
EU) fell by 40 per cent from Q2/19 to Q2/20 and by 21 per cent from Q3/19 to Q3/20. Text use had already been
declining in the years before 2020, since instant messaging services are now increasingly being used instead
of sending texts while roaming (as within Austria itself).