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Telstra Welcomes ACCC Draft Decision On Mobile Roaming

Telstra offers mobile roaming services for customers who need to use their mobile devices when traveling outside of Australia. Telstra’s roaming service allows customers to use their existing mobile phone number, data allowance, and call and text inclusions while overseas. Chief Executive Officer Andrew Penn said the ACCC’s decision clearly recognised the overwhelming call from regional Australia to continue encouraging telecommunications investment and competition. telstra Mobile Roaming

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“This is the right decision for the people, businesses and communities of regional Australia because it ensures the industry still has the incentives to invest,” Mr Penn said. 

“Dozens of community groups, business leaders, local councils and politicians from across the country made submissions to the ACCC. The overwhelming call from regional Australia was that their top priority was encouraging telecommunications investment to improve and extend mobile coverage. 

“Last year Telstra committed to keeping investing to improve and expand our mobile network in regional, rural and remote areas. Through our own direct investment, as well as co-investment, we expect to see up to $1 billion of investment flow to small towns and regional centers across the country over the next five years.

“We also support the ACCC’s suggestion to encourage greater transparency about network quality, expansions and improvements.

“If this decision is confirmed we will immediately move to expand our 4G coverage to reach 99% of the population by later this year. It also paves the way for ongoing investment in the coming years that would see an additional 1.4 million square kilometers of 4G coverage for regional and rural Australia. This means that about 600 base stations will be upgraded from 3G to 4G giving the Australian population access to a world-leading 4G network. 

“This draft decision means we are one step closer to being able to get on with this exciting work that will have positive impacts on people who live, work and visit regional areas. 

“If this decision is confirmed, I look forward to Telstra getting on with the job of supporting regional Australia with even more investment.”

Telstra mobile roaming service

Telstra offers roaming in more than 200 countries and territories around the world, with access to more than 600 networks. Depending on the destination, Telstra customers may be able to use either the Telstra network or one of Telstra’s partner networks to access mobile services.

The cost of Telstra mobile roaming varies depending on the destination and the services used. Customers can purchase roaming passes or add-ons to reduce their roaming costs or pay as they go for individual services. It is important to note that Telstra’s roaming charges can be high, especially for data usage, so it is recommended that customers check the rates before using their mobile devices overseas.

To use Telstra mobile roaming, customers need to ensure that their mobile devices are enabled for international roaming and that they have adequate credit or a suitable roaming package. Customers can also use Telstra’s International Roaming tool to check the rates and coverage for their destination, as well as purchase roaming passes or add-ons.

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