To enjoy the promotion, travellers need to book their flights via klm.com.my and after which, register their details at my.klmcontests.com by 15 October 2017. Customers will then receive a promotional code to redeem their complimentary Flexiroam X Starter Pack, which comprises a Flexiroam X Microchip and 100mb of roaming data.
Offering an extremely convenient data option for travel, Flexiroam provides roaming data without the hassle of switching SIM cards or the need to return a rented pocket Wi-Fi device after a trip. To access the Internet overseas, a Flexiroam X microchip simply needs to be attached to a user’s existing local SIM.
Data in the microchip can be used in more than 100 countries, making it the perfect option for multi-country trips.
The Flexiroam X Starter Pack would be available for redemption at the Flexiroam kiosk in KLIA 1. Alternatively, KLM customers can also enjoy doorstep delivery at just US$4.
This promotion is the first in a year-long partnership agreement signed between KLM Royal Dutch Airlines and Flexiroam.
“For KLM to partner Flexiroam was a natural choice, as their commitment to enhancing the customer experience mirrors our vision and commitment towards becoming the most customer-centric European airline,” said Estee Ng, KLM’s Country Manager for Malaysia. “Together with Flexiroam, we’re able to offer reliable travel data options to cater to a generation of extremely connected travellers.”
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The promotion follows a series of KLM initiatives aimed at enhancing the customer experience while keeping pace with the modern traveller’s expectations for flexible digital travel planning.
In recent months, KLM strengthened its social media strategy to make the payment of flights and pre-flight tracking even easier for travellers. Customers can now pay for flights using WeChat Pay, and flight status updates can be accessed with a touch of a button on platforms including Twitter and Whatsapp.
Most recently, in partnership with GetYourGuide, KLM launched the option for its customers to book tours and activities directly on KLM’s platforms.