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Infobip Launches Its Data Center In Saudi Arabia

Infobip, a global cloud communication platform, has launched its first data center in the Kingdom of Saudi Arabia (KSA). This step displays Infobip’s commitment to facilitating seamless digital interactions between businesses and their customers across preferred communication channels, in line with the ongoing digital transformation in KSA and the region.

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Industry sources added that Infobip’s robust platform and IT infrastructure will boost businesses in KSA’s ability to engage with their clients at every touchpoint of their journey, delivering large volumes of digital interactions at high speed with low latency and best-in-class delivery rates.

Industry sources further added that the data center collocated at a local provider, will host and process data within the country, in line with international data security standards (such as ISO 27001, ISO 27017, and ISO 27018). Infobip’s local data center in KSA will offer scalability and reliability to meet the evolving needs of businesses across various industries.

Amsal Kapetanović, Country Manager KSA, stated, “We are inspired by the ever-changing customer preferences and driven by the desire to elevate experiences for businesses and their customers globally. The launch of our data center in KSA marks a significant milestone in our journey towards democratizing global communications and digital interactions, enabling businesses to transform their customer relationships and increase loyalty.”

Ante Pamuković, President of International Revenue at Infobip, stated: “Our investment in the Data Center underscores our dedication to the KSA market and our commitment to prioritizing data security. KSA businesses now have access to our extensive portfolio of customer-engaging channels and solutions, empowering them to elevate their digital interactions and drive business growth.”

Industry sources added further that the establishment of Infobip’s first local data center in KSA ensures maximum data security for businesses. It also focuses on the digital innovation capabilities of local businesses and public sector enterprises in the market.

trends in customer experienceAbout Infobip

Infobip is a global cloud communications platform that enables businesses to build connected experiences across all stages of the customer journey. Accessed through a single platform, Infobip’s omnichannel engagement, identity, user authentication and contact centre solutions help businesses and partners overcome the complexity of consumer communications to grow business and increase loyalty. With over a decade of industry experience, Infobip has expanded to 75+ offices globally. It offers natively built technology with the capacity to reach over seven billion mobile devices and ‘things’ in 6 continents connected to over 9,700+ connections of which 800+ are direct operator connections. Infobip was established in 2006 and is led by its co-founders, CEO Silvio Kutić, Roberto Kutić and Izabel Jelenić.

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