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Ice Norway Partners with Amdocs to Leverage eSIM Technology

Amdocs announced its selection by Ice Norway to enable the launch of eSIM services, enhancing the customer experience and accelerating the Norwegian operator’s digitalization journey. An eSIM is an embedded, digital SIM that lets users activate a cellular plan from a mobile network operator without the need for a physical SIM card.

SIM card e SIM shop

The project with Amdocs will allow Ice Norway to offer consumers the option to switch to its network with the tap of a button when using eSIM-enabled smartphones, tablets and laptops, as well as smartwatches and other wearables. Under the deal, Ice Norway will deploy Amdocs’ eSIM Cloud platform, which offers simple and fast integration into a service provider’s network and IT systems. Amdocs’ eSIM software development kit (SDK) and entitlement server will also be utilized.

Harnessing the Power of eSIM: Ice Norway Selects Amdocs for Seamless Customer Experiences

The collaboration with Ice Norway is the latest example of a major service provider selecting Amdocs to launch eSIM services for its customers. Counterpoint Research recently recognized Amdocs as the global leader in eSIM orchestration, attributing to its accelerated eSIM deployments as service providers leverage the technology to streamline customer experiences.

“We value simplicity, and eSIM certainly makes it easier for customers to swap between operators. eSIM is good for competition and positive for the environment. It’s a win-win for us, and Amdocs makes this possible,” says Shiraz Abid, Chief Commercial Officer at Ice. “Ice is no newcomer when it comes to the innovation advantages of embedded SIM, having launched a fully digital, eSIM-only mobile brand, Nice Mobil, in 2021. Before the end of 2023, all new customers joining Ice will have the option to get eSIM through a seamless customer journey enabled by the Amdocs platform when they sign up for a mobile subscription or buy a new handset from Ice.”

“Innovative service providers like Ice Norway are creating the next generation of frictionless experiences by offering eSIM-based connectivity,” said Anthony Goonetilleke, Group President of Technology and Head of Strategy at Amdocs. “Around the world, momentum for eSIM adoption is rapidly building, and we’re delighted that leading service providers are adopting our SaaS eSIM cloud platform to better connect customers.”

Amdocs is a leading provider of software and services for communications and media companies, empowering them to deliver enhanced customer experiences and drive digital transformation.

Ice Norway is a dynamic telecommunications company that focuses on innovation, offering cutting-edge services and solutions to meet the evolving needs of its customers in Norway and beyond.


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