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Flight Delay Compensation: Understanding Your Rights as a Passenger

Delayed or canceled flights are a common occurrence in the airline industry, often causing inconvenience and frustration for passengers. According to the European Consumer Centre (ECC), around 10% of flights in the EU are affected by delays or cancellations each year. Find out more about flight delay compensations and your right below.

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This percentage increases during peak travel periods and can even reach up to 20%.

Which Airlines is the Worst? flight cancellation compensation

There are several factors that can cause flight delays or cancellations, including bad weather, technical issues, and crew shortages. However, some airlines are more prone to these problems than others. According to a study by flight data provider OAG, the worst airlines for on-time performance in 2022 were:

  1. Norwegian Air Shuttle – with only 71.5% of its flights arriving on time
  2. Philippine Airlines – with only 75.6% of its flights arriving on time
  3. Ryanair – with only 76.8% of its flights arriving on time

In contrast, the best airlines for on-time performance in 2022 were:

  1. Azul Airlines – with 88.93% of its flights arriving on time
  2. ANA (All Nippon Airways) – with 88.61% of its flights arriving on time
  3. JAL – with 88.00% of its flights arriving on time

What Are Travellers’ Rights?

If your flight is delayed or canceled, you have certain rights as a passenger. These rights are protected by law in the European Union, the United States, and many other countries. If your flight is delayed for more than two hours, you may be entitled to compensation from the airline.

The amount of compensation depends on the length of the delay and the distance of the flight. For example, in the EU, if your flight is delayed for more than three hours, you may be entitled to up to €600 in compensation. In the US, if your flight is delayed for more than two hours, you may be entitled to up to $1,350 in compensation.

In addition to compensation, airlines are also required to provide certain services to passengers if their flight is delayed or canceled. These services may include free meals and drinks, access to a phone and email, and overnight accommodation if necessary.

AirHelp and Their Services Flight delay help

AirHelp is a company that specializes in helping passengers who have experienced flight delays or cancellations. They offer a range of services to assist passengers in claiming compensation from the airline, including legal support, documentation assistance, and negotiation with the airline on behalf of the passenger.

AirHelp has helped more than 16 million passengers since its founding in 2013 and has a success rate of 98% in winning compensation for its clients. They offer a no-win, no-fee policy, which means that if they are unable to secure compensation for the passenger, they do not charge a fee.

Conclusion Flight delay help

Flight delays and cancellations are an unfortunate reality of air travel. However, as a passenger, you have rights that are protected by law. If you experience a delayed or canceled flight, make sure to familiarize yourself with your rights and consider seeking assistance from a company like AirHelp to help you claim compensation. By doing so, you can alleviate some of the stress and inconvenience that comes with flight disruptions.

 

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