Carrefour Chooses Insider to Deliver Individualized Supermarket Experiences with AI

Carrefour, the globally renowned supermarket chain, partnered with Insider to drive immersive digital experiences for its customers worldwide. Carrefour ai

Insider will help the brand connect data from multiple online and offline sources, predict the future behavior of their customers with AI and individualize experiences across channels with precision.

Insider’s feature-rich Growth Management Platform helps 800+ top brands, including UNIQLO, Samsung, Toyota, Mediamarkt, New Balance, Estee Lauder, Philips, Virgin, Avon, AVIS, Marks & Spencer, Dominos, Nissan, BBVA, IKEA and CNN drive their digital growth through highly individualized multichannel experiences. Insider helps global brands improve ROAS (Return on Ad Spend), optimize CAC (Customer Acquisition Cost), and increase Conversion Rates, AOV (Average Order Value), and LTV (Lifetime Value).

“Insider has enabled us to implement ideas quickly and effectively, which is essential to our promise of delivering an interactive and responsive brand experience. Also, in the past few months that we have worked with Insider, we have always been able to reach out to them and communicate to resolve any issues that we come across. Insider’s growth consultants suggested groundbreaking ideas to us, like the push-based cart recovery scenario, which got us a conversion uplift of 350%. We knew that Insider’s platform is a one-stop solution for all our online activities. Insider is a continuously evolving all-in-one marketing platform that allows us to access the latest technology—a great tool for anyone looking to create impactful customer experiences,” said Michael Chen, E-Commerce Manager at Carrefour. Carrefour ai

Insider continuously extends its capabilities with the latest technologies and channels, such as WhatsApp Business API and Facebook Messenger for businesses while developing solutions to tackle key pain points of marketers, such as product discovery.

The integration of the platform to your existing tech stack is quite easy and does not create a burden for your IT team. Once integrated, you can start designing experiences within minutes.


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