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Airtel Nigeria enters eSIM market

Airtel Nigeria, a subsidiary of Airtel Africa Plc, has introduced its embedded subscriber identity modules (eSIM) services on its network. The initiative comes two years after MTN Nigeria began the use of eSIM, the first in West Africa.

SIM card e SIM shop

An eSIM (embedded-SIM) is a programmable SIM card that is embedded directly into a smartphone or wearable device.

The new technology is useful for frequent travellers and tourists, making it easy for them to opt for and keep a local subscription when visiting Nigeria.

In a statement on Tuesday, Airtel said customers who wish to switch their current physical SIM cards for eSIM can now do so as the service is now immediately available on its network.

It also said for successful usage, customers must ensure the availability of a compatible device, obtain the required QR code by dialling *#06#, and be guided through a SIM Swap process by Airtel service personnel.

Airtel’s management said it believes that the digital SIM will significantly improve the productivity of Nigerians, helping its stakeholders to achieve personal and professional goals.

Speaking on the development, Femi Oshinlaja, assistant chief commercial officer, Airtel Nigeria, said Airtel Nigeria was always at the forefront in championing technological advancement and creating innovative platforms and opportunities that will make life better, more exciting, and more enjoyable “for all those in our stakeholder value chain”.

“With eSIM, we are not only bringing the latest technology to the fingertips of our customers, but we are also focusing on our sustainability goals of digital inclusion and environmental best practices as no plastic is involved with eSIM,” Oshinlaja said.

“It is therefore our commitment to continue to create offerings that will expand and deepen our digital footprints in line with our positioning as the network of first choice in Nigeria for everything mobile internet, digital and home broadband.”

Benefits of eSIM

  • · eSIM enables more seamless device setup experience, without the need to insert or replace a physical SIM card.
  • · eSIM allows the use of multiple mobile numbers, both physical and eSIMs on one device. This reduces the hassle of going about with multiple devices.
  • · It eliminates the frequent complaints of damaged or loss of SIM cards.
  • · Frequent travelers will find the eSIM very convenient for switching network operators at a much easier rate.

How to Activate an eSIM

Please dial *#06# on your smartphone to check for device compatibility. A Device should display an EID number. Visit any Airtel Service Centre where our seasoned customer care agents will walk you through the process of setting up your eSIM. Please click on Airtel Centre to locate the nearest Service Centre closest to you.

Steps to Follow to Attach eSIM profile on Mobile Devices

iPhone:

  • · Go to Settings> Cellular Data / Mobile Data (NB: iPhone 11 series above displays Mobile Data Plan. iPhone 10 Series shows Cellular Data)
  • · Tap add a cellular plan/ Mobile Data Plan
  • · Scan QR code that you have received from our customer care agent
  • · Ensure the Device is connected to the internet (Wifi)
  • · Label eSim (Under “Label for your new plan” Section).

Google Pixel 3:

  • · From settings go to Network & internet, and select Mobile Network
  • · Click on Advanced, select “Carrier” and click on “Add Carrier”
  • · Scan your QR code which you have received from our customer care agent
  • · Ensure the Device is connected to the internet (Wifi)
  • · Our customer care agent will associate the SIM serial and PUK number on the QR code with the new phone number.

Samsung Device:

  • · Go to Settings then to Connections
  • · Select SIM Card Manager
  • · Click on Add Mobile Plan
  • · Scan your QR code which you have received from our customer care agent
  • · Ensure the Device is connected to the internet (Wifi)
  • · Our customer care agent will associate the SIM serial and PUK number on the QR code with the new phone number.

 

 

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