Singapore’s TPG Telecom to offer free roaming in Malaysia and Indonesia
Singapore’s fourth telco TPG Telecom recently announced that it has extended its free roaming trial for 300,000 subscribers as it works on ironing out coverage and performance issues on its 4G network. The latest news about TPG Singapore finds out below.
In mid-July last year, TPG offered 200,000 users free unlimited data roaming in Malaysia and Indonesia.
TPG free roaming tpg singapore
In addition, it also allows TPG users to make unlimited calls to Singapore mobile numbers while roaming, capped at 20 minutes of talk time. All incoming calls and SMSes will also be free.
“These two countries are two of the top travel destinations for Singaporeans due to their proximity, so many of our customers (can) save and break away from existing high roaming charges,” said TPG executive chairman David Teoh.
However, TPG sent out an email to its subscribers yesterday (Jan 14) regarding an update to its roaming services.
From 16 January 2020, TPG will “temporarily” suspend Malaysia and Indonesia roaming.
It did not elaborate in detail on what triggered this move, except that it’s “based on subscriber feedback”.
In addition to the news of this temporary suspension, TPG said that it will be offering free trial roaming to the Philippines from 31 January 2020.
To activate international roaming online:
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- Log into Your account.
- Click View all Mobile Service Accounts.
- Click Mobile Service Control Panel.
- Next to International Roaming, click See Further Information.
- Click Enable and agree to the following statements.
- Finally, click Update.
UPDATE: TPG Singapore is rebranding itself to SIMBA Telecom with immediate effect.
Richard Tan, SIMBA Telecom’s CEO, said: We are very passionate about the value, quality and experience we bring to our customers with our no-contract mobile plans. We wish to thank them for their unwavering support which has helped SIMBA Telecom reach this incredible half-million subscriber milestone. With our 5G license, we hope to deliver more exciting services in the near future.
As part of the celebrations, SIMBA is launching a new service plan called SIMBA SuperRoam.
SIMBA SuperRoam is the latest plan which provides subscribers with 80GB of local data and up to 10GB of free-roaming data to 57 destinations in List A of TPG’s roaming destinations, along with unlimited mobile-to-mobile calling at only S$25 for 30 days. It will be available exclusively online. What’s nice is that there are no roaming activation fees. And as Singapore and the rest of the world reopens after two years, this looks like a great idea for those planning holidays.
To commemorate this 2nd-anniversary occasion as well as Singapore’s reopening of its borders, SIMBA Telecom will be giving an extra 2GB of roaming data each to 2 popular travel destinations, Malaysia and Thailand. This is in addition to the existing free data roaming allowance subscribers currently have to 57 destinations. This offer will run from 1 April to 31 July 2022.
