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Hilton unveils futuristic room controlled by guests’ smartphone

Hilton has introduced its Connected Room, a high-tech platform that allows guests to control their room’s thermostat, lighting, blinds, television and other amenities via their mobile phones. hilton check-in

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Guests will also be able to personalize their room with technology that loads the most popular streaming media and other accounts to in-room TVs.

Connected Room will support a range of connected devices, engagements and experiences. Guests will be able to use voice commands to control their room or access their content, and to upload their own artwork and photos to automatically display in their room. Guests will also be able to set various preferences in their Hilton Honors account profile to further customize their in-room experience to their individual preferences.

“Many innovations later, we are once again setting a new standard for the industry by giving our guests a travel experience where the room knows them, and they know their room,” Hilton President and CEO Christopher Nassetta said.

Connected Room is a “natural extension” of the Hilton Honors app’s existing capabilities, the company said, and rooted in the distinctive needs of guests, who have voiced an increasing desire to personalize their stays. The beta version of Connected Room uses a physical remote control to manage the experience, with the goal of supplementing it and all traditional remote controls with the Hilton Honors app before deployment at hotels across the portfolio.

One of Hilton’s biggest rivals, Marriott, has been working on smart-room technology, but hasn’t made it known when the new tech will be available on a larger scale. hilton check-in

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