Mobilise has successfully partnered with digital mobile operator Gist Mobile to upgrade its operations, adding new functionalities and improved UX to the business. Through Mobilise’s digital business support system (BSS) platform, HERO, Gist Mobile now offers eSIM data connectivity packages, advanced VoIP functions, and a host of back-end upgrades.

Founded in 2020, Gist Mobile started as a Voice over Internet Protocol (VoIP) service provider, offering virtual numbers, voice, and SMS features to help customers stay connected from anywhere in the world. Building upon its initial success, Gist Mobile sought to elevate its offerings by improving user experience through a revamped UI and incorporating data connectivity into its repertoire to offer affordable data worldwide. To enable this, Gist has partnered with Mobilise to introduce eSIMs to its mobile application through HERO, Mobilise’s digital BSS platform.

Mobilise has extensive expertise in developing digital-first telco propositions, having worked with 40+ Service Providers across 10 countries. Its digital-first patented platform, HERO, delivers a cloud-native modular platform that gives the flexibility to seamlessly integrate with existing systems and third-party services.

HERO simplifies the management of complex digital services, offering comprehensive control to seamlessly coordinate all components of the digital ecosystem and, in many cases, compensating for legacy systems and infrastructure unable to deliver on today’s digital technology requirements. And that includes eSIM.

The integration of eSIM technology into Gist Mobile’s platform signifies a shift in how its customers will engage with mobile connectivity. With the introduction of HERO, Gist Mobile now offers in-app eSIM activation on Android devices and QR code eSIM activation on iOS, creating a suite of services tailored to the travel segment. Gist’s data connectivity packages are available in combo bundles, putting them at a price point that is competitive with local operators internationally.

Additionally, Mobilise’s HERO platform has upgraded the back end of Gist’s operations with the introduction of a robust CRM system. It empowers the Gist team to see all their customer tickets at a glance, including all plan information, transaction history and customer activity. This better equips the team to manage customers and access analytics to improve their quality of service.

“Through this incredible and impactful partnership with Mobilise, we have built a user-friendly and highly engaging mobile app that allows travellers access to data and phone plans in over 180 countries using their existing smartphones without the need of local SIM cards,” explained Aramide Adebanjo, co-founder of Gist Mobile. “Users can now travel and feel like a local in Gist Mobile’s coverage countries, with access to convenient, affordable, and flexible mobile plans.”

“Travel eSIMs are a growing market — our own survey revealed that over 73 percent of travellers consider remaining connected abroad on their mobile device, using mobile data, an important part of travelling. And in particular, Gen Z and Millennials are keen to find a cost-effective, simple way to achieve this,” explained Hamish White, CEO of Mobilise. “Our work with Gist has created an app that is a game changer, offering high-quality global connectivity at competitive prices with unique bundles tailored to their needs.”

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