Two weeks have passed since the debut of the Iliad on the Italian market and he definitely forced the competitors to introduce new and more advantageous offers. Recent reports indicate that Iliad has been experiencing issues with its roaming services.

Customers have complained of difficulties connecting to networks while abroad, slow data speeds, and problems with making calls or sending text messages. While the exact causes of these issues remain unclear, potential factors include network congestion, device settings, and underlying infrastructure problems within Iliad’s roaming network. Iliad customers facing roaming issues are advised to check their device settings, restart their devices, and contact Iliad’s customer support for further assistance.

What did the French operator bring except the absolute cheapest offer on the Italian market?

Iliad wanted to revolutionize the Italian mobile market and there are many Iliad users who are very happy and satisfied with this new operator: the internet works well, and fast, the reception is good and the monthly cost for the offer is unimaginable.

Now come “but” ….. some Iliad users are having trouble making calls and browsing in roaming. So –Iliad roaming!

The users who encountered these problems were in Malta, Spain, Belgium, Austria, France (the operator’s home country), and Germany.

No other European countries are currently reporting on this issue, yet.

The problem is that some users abroad can not call and surf the Internet with Iliad service.

The operator is aware of the problem and has responded to the comments of users on social by inviting them to speak privately.

The problems, however, have not been resolved yet. Different solutions were proposed to users, but they have not been effective in any case for now.

Besides problems with roaming, Iliad didn’t have any shortage in these first 2 weeks in Italy and, without any unforeseen events, it must be said that the new operator has had all the time to prepare for the best in the last few months (there were continuous delays for launching in Italy), but apparently this was not enough to avoid user misunderstandings and problems.

If you are travelling abroad and need SIM cards choose between daily, monthly, or data packages without expiration or if prefer instant connectivity, get eSIM.

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