Swisscom to abolish roaming with new mobile tariff
In the EU, customers with mobile subscriptions have not had to pay roaming fees for around one and a half years. Swisscom has launched the “InOne mobile go” subscription on Thursday in Zurich. swisscom roaming tariff
“inOne mobile go” is set to replace the existing 1.8 million “inOne mobile XS-XL” subscriptions. The new subscription covers the needs of around 80% of Swisscom customers and lets them use their smartphone much more flexibly. For a monthly subscription price starting at CHF 60 (in combination with “inOne home”, CHF 80 without a package discount), “inOne mobile go” includes everything that smartphone users need today: unlimited calls, SMS/MMS and data transmission at up to 100 Mbps, both within Switzerland and in the EU.
This means that for the first time the much criticised charges for mobile phone use in the EU will no longer apply.
“Despite being the most attractive Swiss roaming provider, our subscriptions to date included a certain number of days and a set data volume, which some of our customers saw as a limitation. With the new subscription, our customers can surf as carefree in other EU countries as at home,” explains Dirk Wierzbitzki, Head of Products and Marketing at Swisscom.
New “inOne mobile go” contracts only run for 12 months with Swisscom now separating mobile phone purchases from the subscription in response to changing customer needs. Whereas subsidised devices used to be a major reason for choosing a provider, they are increasingly losing importance.
According to a recent survey commissioned by Swisscom, 87% of customers want to use their device until it breaks and only 10% want a new, discounted device on a regular basis. This separation of contract and phone results in a lower subscription price and protects the environment, as customers use their smartphone longer.
Customers can purchase a new smartphone separately – and pay for it in instalments – and even trade in their old phone. For CHF 25 per month, “inOne mobile go” customers can also purchase a new “all-round carefree service package” for their smartphone, which includes insurance against damage from dropping, damage to the screen and water-related damage, as well as guaranteed express repair within three hours on working days for Apple and Samsung devices.
Customisable at any time with packages and options swisscom roaming tariff
“inOne mobile go” is the simplest and most modern mobile subscription in Switzerland and already includes everything most customers need. Sometimes, though, these needs change temporarily or permanently, such as when starting a family, moving or travelling regularly abroad.
Thanks to additional packages and options, “inOne mobile go” can be customised as required. What’s more, these extras can be activated at any time and cancelled after 30 days. With the Connect Pack, for example, customers can surf with three devices and up to 1 Gbps for CHF 20 per month. The Intercontinental Pack includes unlimited roaming within North America and unlimited calls to the EU, USA and Canada for CHF 70 per month. Other individual options are also available, for example, for surfing on several devices, maximum surfing speed and unlimited calls abroad from Switzerland. For customers wanting all these options, “inOne mobile premium” offers a complete package of subscriptions and options at a preferential rate from CHF 180 per month (in combination with “inOne home”, CHF 200/month separately).
- READ MORE: Switzerland an island for roaming costs
“With ‘inOne mobile go’, we are giving our customers much more freedom. In the future, they will be able to communicate abroad without worries and adapt their subscription to their personal situation. They will also only pay for a new smartphone when they really need one,” explains Dirk Wierzbitzki. The new offer will be available from 25 February 2019.
Existing customers will not be migrated automatically, but can easily switch to the new subscription. For customers who only use their smartphone in Switzerland or do not want to benefit from unlimited data, Swisscom is launching the “Swiss mobile flat” and “inOne mobile basic” subscriptions at the same time. The latter offers a data allowance in Switzerland and other EU countries. Swisscom will also be launching a new introductory offer for infrequent users in April. In the coming weeks, it will significantly reduce the prices for data packages abroad for all mobile customers.
On the competition side, Sunrise offers the “Europe & US” subscription for 130 francs per month, which includes the United States, but it only offers a 4 GB data volume abroad. Salt, for its part, markets the subscription “Europe” (89 francs per month out of promotion) comparable to that of Sunrise, with the same limitation of data abroad.
Attention: When changing tariffs 200 francs penalty may incurred swisscom roaming tariff
Important to know: If existing Swisscom customers want to switch to the new subscription, they will have to pay some 200 francs. And that is, if you have changed or renewed your contract in the last 12 months and now pay more than 80 francs. So about an InOne Monile M, L or XL has. And the M is after all the bestseller so far.
By the way: There is still a cheap Swisscom subscription for all those who need less internet access to their mobile phones. This means InOne Mobile Basic, costs 45 francs and offers unlimited telephony, SMS and MMS with us, plus 2 GB of Internet in Switzerland and Europe. And if you need a flat rate for Switzerland, you get it for CHF 65 a month in the Swiss Mobile Flat subscription.
