SK Telecom  announced the launch of MIRI, an upfront payment service designed to enhance the convenience and benefits of foreign customers. sk telecom miri

MIRI (a Korean word for ‘in advance’), as the name implies, enables customers to top up their MIRI balances in advance and have their monthly phone bills deducted from this balance automatically. The top-up limit for MIRI is set at KRW 5 million, and the service is available to all foreigners who use SK Telecom’s post-paid mobile services.

SK Telecom expects MIRI to not only free customers from making cumbersome monthly visits to SK Telecom’s retail stores to pay their bills but also provide more reasons for them to opt for post-paid services that come with a wide variety of benefits, including contract-based mobile fee discounts, device subsidies, and membership programs.

Customers can sign up for MIRI by simply calling the SK Telecom customer call center or visiting a nearby SK Telecom store. The company also created a multilingual website (https://skt-likealocal.com) in English, Chinese, and Korean to provide foreign customers with detailed information on MIRI.

‘As Korea is rapidly moving towards a multicultural society, we are making aggressive efforts to create and offer services tailored to the needs of foreign residents in Korea,’ said Han Myung-jin, Vice President and Head of MNO Marketing Group of SK Telecom. ‘Going forward, our efforts will continue to provide them with greater benefits and better experience, especially in the area of 5G services.’ sk telecom miri

SK Telecom and Coactus Introduce Goyohan Mobility to Improve Social Inclusion of People with Hearing Loss

Last month, SK Telecom and Coactus held an online press conference to share how they have been working together to create social value over the last two years and to introduce Coactus’s special ride-hailing service powered by SK Telecom’s cutting-edge ICT.

Coactus is a social venture operating Goyohan Taxi, a taxi service driven by deaf drivers, in Korea since June 2018. To make customers feel more comfortable towards deaf drivers, it equipped the taxis with tablets installed with an app that enables smooth communication between passengers and deaf taxi drivers.

With a shared vision to create social value through technological innovations, SK Telecom joined Coactus’s efforts to support people with hearing loss by upgrading the Goyohan Taxi service.

The company not only connected the service to T Map Taxi, its taxi-hailing app, but also developed and applied a feature that provides flashing alerts to notify drivers of incoming calls as well as a messaging feature that enables communication between drivers and customers before starting a journey.

It also began operating a program to recruit and nurture deaf taxi drivers by providing education and training to help them obtain a taxi license to get a new job opportunity. So far, the program has produced a total of 62 taxi drivers.

Moreover, SK Telecom is running a special support center to address the challenges and difficulties deaf drivers experience on the job through video calls in sign language.

Their efforts led to international recognition and awards. In February 2020, the two companies won the ‘Best Use of Mobile for Accessibility & Inclusion’ category of the GSMA Global Mobile Awards 2020 (GLOMO Awards).

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