Gogo Reaches 1,500 Commercial Aircraft Installed with Satellite IFC Technology
Gogo Inc. announces that it has surpassed 1,500 total commercial aircraft installed and activated with satellite in-flight connectivity (IFC). gogo inflight
As of September 1, 2019, Gogo announced that it had:
- 1,262 aircraft installed and activated with 2Ku technology (categorized as Aircraft Online, or “AOL”);
- 252 aircraft installed and activated with Ku technology (categorized as AOL);
- Approximately 850 2Ku aircraft are currently in backlog
“Our satellite IFC technologies continue to deliver a terrific inflight Wi-Fi experience to customers around the globe,” said Oakleigh Thorne, president and CEO of Gogo. “We appreciate our global airline partners for helping us reach this significant milestone and solidifying Gogo as a global leader in satellite IFC technology.” gogo inflight
Despite one of the most difficult business environments in aviation history, Gogo expects to end 2020 with more business aviation air-to-ground (ATG) subscribers than it had when the year began.
Gogo entered 2020 with 5,669 ATG subscribers online and expects to end the year with more than 5,700 subscribers online.
“We have an incredibly strong and resilient business,” said Sergio Aguirre, Gogo’s business aviation president. “This year has been such a difficult challenge, but our rapid recovery proves that inflight connectivity and entertainment are must-haves for today’s private aviation passengers.”
A combination of factors enabled Gogo to have the year-over-year increase in subscribers including new installations – primarily the AVANCE L5 and L3 – which continued to occur throughout the pandemic, and customers who unsuspended their service as travel became less restricted. Gogo has had a significant increase in new system installations in the third and fourth quarters compared to the second quarter, including a notable increase in AVANCE sales in December versus previous months. Gogo now has more than 1,150 AVANCE L5 and more than 500 AVANCE L3 systems installed and flying.
Gogo saw the deepest impact of COVID-19 on its customers’ operations in mid-April when flight activity was down 91% from the high in mid-February. It has bounced back significantly since then to approximately 80% of the pre-COVID highs, while charter operations are back at nearly 100%. On charter flights specifically, activity online and megabytes consumed has increased dramatically.
At its lowest point in early-May, 22% of Gogo’s subscribers suspended service, while another 22% downgraded their service plans. Today, 78% of those who suspended their service have unsuspended and 92% of those who downgraded plans have either returned to their original plan or upgraded to a higher plan. Combined, 75% of those who had suspended or downgraded their plan have moved back to their original plan or upgraded.
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