Flixbus is a budget bus travel company that has routes all around Europe – you must have noticed those lime green coaches. Company become the largest long-distance bus company in Europe, connecting more than 1700 destinations in 29 countries. And start with US market too.
You can book tickets online, via the FlixBus App or in the ticket shop at bus stops.
Also, you can buy a ticket from the driver with cash as long as there are empty seats. However, the price will usually be significantly higher then the online price (almost double) so it is definitely better to have access to internet and mobile phone!
Flixbus and WI-FI
Does Flixbus have Wifi? Theoretically – yes. The reality is though that Flixbus WiFi usually doesn’t work. Even when it does, you’re restricted to a small limit that runs out quickly. The Flixbus Wifi limit is not generous at all, so if you have a long ride ahead, make sure to download some offline entertainment or try to sleep.
Flixbus and security
You need to be really careful with your belongings, especially if you’re leaving bags in the hold. They don’t really monitor who picks up what bag, or even watch over the bags as they’re loaded in. So if your bag is missing or stolen, you’re totally on your own.
Flixbus pick up points aren’t always easy to find, nor are they always well-posted.
I was going on same destination few times and one time go through one country other time through other. Yes, came on the desired destination but with two hours difference.
Flixbus and Punctuality
Punctuality is probably one of the biggest weaknesses of Flixbus. With Flixbus, you should always assume that it’ll run late. If you have something important to catch, consider catching an earlier bus or simply using a different transportation alternative.
My last experience was: friend got a message throughout Flixbus app that bus will be late for hour and 20 minutes. After two hours came the same message: bus will be late. We were pretty relaxed and came on bus station one hour before supposingly departure to find out that bus went – on the time!
How Flixbus reacted? They gave €10 worth voucher! Ten.
There were three passengers, one of them child, tickets were paid at least €150. They absolutely don’t care if somebody stay on the street. Two weeks later still don’t know why friend got message, other passengers obviously not.
Flixbus and customer service
Flixbus has Messenger. Those guys work until 8 pm which is not very helpful if your BUS is late or delayed at 11 pm!
The Flixbus experience isn’t meant to be a crazy luxurious one, but overall, the buses are clean and comfortable enough.
All buses had toilet which is definitely a plus. Honest recommendation is: never but never don’t sit near Flixbus bathroom. You are welcome!
Flixbus drivers don’t usually care if you’re being left behind. Sometimes they’ll count passengers before leaving a rest stop, but often they do not.
On one of my voyages with them we were parked on highway while the driver number two was running back to find missed passenger.
Other time, we came on destination on time BUT driver didn’t know town well or there were some obstacles… We had an touristic ride throughout city for a one hour! In other words, we were late.
Flixbus makes sense if it’s substantially cheaper than any other alternative (e.g. trains, flights, etc.). Unfortunately, that is not case more and more often. Tickets which were €29 now can be even €89! Flixbus like to say “We do have dynamic prices: the earlier you book, the cheaper your ticket usually is”.