Sun Country Airlines is an American ultra-low-cost airline based in Minneapolis, Minnesota. The privately owned carrier operates domestic and international passenger flights as well as charter flights, focusing primarily on leisure travelers heading to warm-weather destinations. sun country flights

Founded in 1982 by a group of pilots and flight attendants, Sun Country initially offered charter flights between Minneapolis/St. Paul and various casino destinations. Over the years, the airline has undergone changes in ownership while expanding its scheduled passenger routes across the United States, Mexico, and the Caribbean.

Today, Sun Country operates a fleet of over 30 aircraft and serves around 90 destinations across North America, Central America, and the Caribbean. In 2017, the company was purchased by Apollo Global Management and rebranded as an ultra-low-cost carrier, offering low base fares but charging extra fees for amenities and services.

Destinations sun country flights

Sun Country Airlines flies to over 35 destinations within the United States, Mexico, Central America, and the Caribbean. Some of the domestic destinations include Los Angeles, Las Vegas, Orlando, Tampa, Minneapolis, Dallas, and Seattle. For international routes, Sun Country offers flights to popular vacation spots like Cancun, Cozumel, Montego Bay, and Grand Cayman. Recently, the airline expanded its service to include Dublin and Stockholm, opening up European travel options for passengers. While Sun Country doesn’t fly to as many destinations as larger airlines, its route network focuses on top sunny vacation destinations as well as key cities in the Midwest and Pacific Northwest regions, where it has a large customer base. The airline continues to add new routes each year, making it easier for travelers to reach their dream destinations without connecting through a busy hub airport. With Sun Country, you can travel directly to many of the most popular spots in Mexico, the Caribbean, and even Europe without the headaches of dealing with layovers.

Fleet

Sun Country Airlines operates a fleet of aircraft from Airbus and Boeing. The airline has over 30 aircraft in its fleet consisting of the following main types:

• Airbus A320 – The workhorse of Sun Country’s fleet. The A320 is a narrow-body jet aircraft typically configured with 150-180 seats in a single economy-class cabin layout. Sun Country operates both the A320-200 and A320neo variants.

• Airbus A321 – A larger variant of the A320 with around 200 seats. The A321 provides Sun Country with additional capacity on busier routes.

• Boeing 737-700 – Sun Country has a small sub fleet of 737-700 aircraft. This is a narrow-body Boeing jet with approximately 140 seats.

• Boeing 737-800 – The 737-800 is Sun Country’s largest narrow-body aircraft, usually fitted with around 186 seats. The 737-800 allows the airline to serve destinations deeper into South America and the Caribbean.

Sun Country’s all-Airbus and Boeing fleet provides operational efficiencies in maintenance and pilot training. The mix of aircraft sizes gives the airline flexibility to right-size capacity to demand on various routes across its network. Sun Country is gradually updating its fleet by adding more fuel-efficient A320neo and 737 MAX aircraft.

Onboard Amenities

Sun Country Airlines offers a variety of amenities to make your flight more enjoyable. Here’s what you can expect onboard:

Food and Drinks: Sun Country offers complimentary non-alcoholic beverages like soda, juice, coffee, and tea. You can purchase beer, wine, and cocktails for around €5-10 per drink. On flights over 3 hours, snacks like pretzels, cookies, and nuts are complimentary. You can also pre-order meals for €10-15 on longer flights. Options may include cold sandwiches, salads, or hot dishes like pasta or chicken.

Entertainment: Sun Country offers free in-flight entertainment through their mobile app or your own device. The Sun Country app has movies, TV shows, games, magazines, and music. You can access the entertainment using the plane’s free Wi-Fi. There are no seatback screens. Bring your own headphones or purchase them onboard.

Power Outlets: Most Sun Country planes have AC power outlets at every seat so you can charge your devices in-flight. Make sure you have the correct adapter.

Wi-Fi: Stay connected with Sun Country’s in-flight Wi-Fi. Get one hour free and then pay around €10 for each additional hour. You can use the Wi-Fi for entertainment, web browsing, email, and messaging.

With complimentary soft drinks, paid onboard dining, free inflight entertainment, power outlets, and Wi-Fi, Sun Country offers amenities to make your flight comfortable and keep you entertained.

Baggage Policies

Sun Country Airlines has clear baggage policies for carry-on and checked bags. This allows travelers to plan accordingly and avoid surprise fees at the airport.

Carry-On

All Sun Country passengers are allowed one personal item, such as a purse, briefcase, or laptop bag. The maximum dimensions for a personal item are 18 x 14 x 8 inches (45 x 35 x 20 cm). In addition to a personal item, passengers may bring one carry-on bag up to 22 x 14 x 9 inches (56 x 35 x 23 cm) that fits easily in the overhead bin or under the seat. Any carry-on items exceeding these size limits will need to be checked at the gate, and fees will apply.

Checked Bags

The standard checked baggage allowance on Sun Country flights is one bag up to 50 pounds (23 kg) and up to 62 linear inches (157 cm). The fee for the first checked bag is €30 if paid in advance online or €40 if paid at check-in.

For passengers who need additional storage, a second checked bag under the same weight and size limits can be purchased for €40 online or €50 at check-in. Excess and oversized baggage fees apply after that.

By understanding Sun Country’s baggage allowances and fees upfront, travelers can pack accordingly and budget for any checked bags they’ll need on their trip.

Seat Options

When booking a flight on Sun Country, passengers can choose between several seating options to customize their inflight experience.

Regular Seats

These are the standard coach seats on Sun Country flights. Regular seats have a pitch ranging from 30-32 inches, depending on the aircraft. While legroom is limited, these seats provide an affordable way for travelers on a budget to reach their destination. Regular seats are available for no additional charge at booking.

Extra Legroom Seats

For a fee at booking, passengers can select seats in the front of the coach cabin or emergency exit rows that offer additional legroom. These seats provide a pitch of 33-36 inches for extra space to stretch out. This is a nice upgrade over regular seats for taller travelers or those who value having more knee room. Extra legroom seats cost approximately 15–25 euros more each way, depending on the route.

Premium Seats

Sun Country offers premium seats on some aircraft with extra amenities for a superior flying experience. These seats have 38 inches of pitch and are wider with more recline. Premium seats include priority boarding, free alcoholic beverages, dedicated overhead bin space, and other perks. Upgrading to these seats costs about 50–100 euros more each way, depending on the flight. This option is ideal for flyers who want first-class comfort at a lower price point.

Loyalty Program

Sun Country Airlines operates a loyalty program called Ufly Rewards that offers members the ability to earn points and status for travel on Sun Country. Members earn points based on how much they pay for their flight ticket, with full-fare economy class tickets earning 100% of flight miles and discounted economy tickets earning 50-75%. Members can then redeem these points for award flights starting at 10,000 points each way.

Ufly Rewards has four elite tiers – Ufirst, Ufly, Ufly Preferred, and Ufly Elite. The higher your status, the more benefits you’ll enjoy, like priority boarding, checked bag fee waivers, complimentary upgrades, and bonus points. Ufirst status requires 20,000 flight miles in a calendar year. Ufly requires 40,000 miles. Ufly Preferred requires 75,000 miles. And Ufly Elite requires 100,000 miles.

The program allows family pooling of miles, so you can combine miles with select friends and family members. There’s also an opportunity to earn points through Sun Country credit card spending and partner activities. Overall, Ufly Rewards provides a way for frequent Sun Country travelers to be recognized and rewarded for their loyalty. The points earned can add up to free flights and the elite tiers grant priority services.

Booking Process

Booking a flight on Sun Country is easy and can be done directly through their user-friendly website.

To start, go to suncountry.com and enter your desired origin and destination cities, as well as travel dates, in the search fields at the top of the homepage. You’ll then be presented with available flight options, which you can filter by number of stops, departure time, and price.

Once you’ve found a flight that works for you, click the “Select” button. On the next page, you can choose your seat assignments (for a fee) and then proceed to the checkout process.

During checkout, you’ll enter passenger information, contact details, and payment method. Sun Country accepts major credit cards as well as PayPal. You can also choose to purchase extras like priority boarding, seat upgrades, or checked bags during this process.

After completing checkout, you’ll receive a booking confirmation via email. Be sure to review all details carefully and print or save your itinerary. You can access your reservation at any time by logging into your account on suncountry.com.

If you need to make any changes to your booking, you can do so on the website for a fee. You can also call Sun Country’s customer service line for assistance with reservations.

Booking directly on suncountry.com is the easiest way to get the best fares and deals. Be sure to also sign up for their email list to receive alerts about sales and promotions.

Flight Status

You can check your Sun Country flight status in several convenient ways:

• Sun Country App – Download the Sun Country app on your mobile device. After logging in with your reservation information, you can view real-time flight status and gate information. The app provides notifications about delays or cancellations.

• Online – Visit suncountry.com and click on “My Trips“. Enter your confirmation code or other booking details to pull up your reservation. The flight status will be clearly displayed, including departure and arrival times, gate, aircraft type, and any delays.

• Airport Terminal – Check the airport flight information screens near your departure gate. These display real-time status for arriving and departing Sun Country flights. If your flight is delayed or changed gates, the screens will reflect that.

• Customer Service – Call Sun Country at +1-651-905-2737 to speak with a representative who can provide your flight status details and any available updates. This is useful if you prefer talking to an agent directly.

Delays can happen, but Sun Country does its best to keep passengers informed promptly. Sign up for text or email notifications so you don’t miss important status updates that may impact your trip. Be sure to arrive at the airport with plenty of time to check-in and clear security, even for on-time flights. With the multiple options for checking status, you’ll stay up-to-date on your Sun Country travel plans.

Customer Service sun country flights

Sun Country Airlines offers customer support through several channels for questions, concerns, or issues before, during, or after your flight.

By Phone

Sun Country’s customer service phone number is available 24 hours a day, 7 days a week. Call +49 800 1234 5678 for assistance with reservations, ticketing, flight information, baggage concerns, refunds, or other support needs.

Email

Send an email to support@suncountry.com for non-urgent inquiries. A customer service representative will respond within 24 hours. This is a good option for questions about reservations, upgrades, special meals, web support, and general information.

Social Media

Sun Country is active on social media for customer service as well. Send them a direct message on Facebook (@SunCountryAir) or Twitter (@SunCountryAir), and a representative will assist you promptly.

Airport Agent

If you are already at the airport, visit the Sun Country ticket counter or gate agent for immediate help with reservations, flight changes, delays, cancellations, lost baggage, and other pressing concerns.

Online Help Center

Sun Country’s website has an extensive help center with FAQs, contact information, and support articles on many topics related to reservations, baggage, flight status, connections, amenities, unaccompanied minors, and more.

 

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