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Ditch the Tray! All About eSIMs & How to Fix Common Problems

Ditch the tiny tray, and say hello to the future! Traditional SIM cards are getting an upgrade with eSIM technology. But is eSIM right for you? Troubleshooting eSIM problems

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Let’s dive into the world of eSIMs, exploring their advantages over SIM cards, how they work, and what to do if you encounter any issues. By the end, you’ll be a pro at eSIMs and ready to decide if it’s the perfect fit for your mobile needs.

 

What are the similarities between regular SIM cards and eSIMs?

The functionality of SIM cards and eSIMs are essentially identical. A subscriber ID module serves several purposes regardless of its construction method:

  • To access mobile network data, your device must be set to receive cellular data.
  • Allow you to make and receive phone calls and text messages.
  • Verify that your connected device and the network you are using are who they claim to be.

In addition to facilitating voice communications, SIM cards serve as the “digital license plate” for your mobile network provider. Remember that before anyone may use your SIM, the service must verify your identity. The SIM and the device together produced this one-of-a-kind digit string.

There can be a few things that happen if your eSIM/SIM card stops functioning:
  • Loss of cellular service: This is the most obvious consequence. You won’t be able to make or receive calls, texts, or use mobile data.
  • Connection issues: You might experience intermittent connectivity issues where your service drops or works poorly.
  • No impact: In some rare cases, a malfunctioning eSIM might not cause any immediate issues. However, it’s still best to get it resolved to avoid future problems.

The Dual SIM Card Options

Dual-SIM card capability is now standard on most new smartphones and tablets. That’s right, while your primary SIM line is active, you can have a secondary SIM line ready to go should the need arise.

As of right now, you can still give the other line any name you like. In the context of an eSIM, this would be analogous to installing a data plan on the SIM card through a digital download. Putting a regular SIM card into your phone or other device is required before you can use it. Neither option is preferable to the other. Though traditional SIM cards and embedded SIM cards share many similarities, there are a few key distinctions between the two.

Considering SIM cards first:

Issues with SIM cards failing over time. For obvious reasons, using a physical SIM card presents significant difficulties. When a SIM card is swapped out, the exposed ports on the card are plugged into the new device. If they’re handled or stored improperly, they could crack, bend, scrape, or break. The card could malfunction or fail altogether in the not-too-distant future.

Substantial water damage issues

Physical SIMs are vulnerable to failure for a number of reasons, corrosion and water damage being two of the most frequent. It’s possible that the physical SIM could fail due to exposure to water, whether from a shower, a sink full of water, or a swimming pool. Any leakage of caustic or hot liquids into the SIM tray poses a threat to SIM functionality.

Burning issues Troubleshooting eSIM problems

Over time, the pins on the card could be harmed by the phone’s overheating. The solution is as easy as setting your phone down in direct sunlight or near a heating vent. Any card that is shipped or delivered runs the risk of arriving damaged or not working properly due to shipping or delivery conditions or manufacturing defects.

Damage-Resistant eSIMs are a Pro

Since the eSIMs are embedded into the phone, there is almost no chance of loss or manipulation. Your eSIM will follow your device everywhere in the world.

Better protected Troubleshooting eSIM problems

It is significantly more difficult to hack or tamper with your personal information because of the increased complexity of phone protocols. No tray will be able to read your eSIM, even if an unauthorised third party obtains it. When an eSIM plan is complete, it can be deleted and the data is permanently lost if the user so chooses. Access to a plethora of digital alternatives simultaneously • If your phone supports eSIM, you’ll be able to load multiple eSIMs at once. Find some of the best eSIM providers here.

Prevent unnecessary roaming costs

Avoiding hefty roaming fees is a thing of the past for you. Data on pre-paid eSIM cards is limited, so once it’s gone, you’ll need to either buy more data or a new card. I won’t have to worry about coming home to an outrageous bill ever again. Troubleshooting eSIM problems

eSIM supported Phones and Devices

If you’re interested in whether your device supports eSIM or not, there are a couple of quick ways to find out:

The easiest way is to consult our list of eSIM compatible phone list.  While this list is constantly being updated, your device may or may not be listed. Make sure your phone is network and carrier unlocked

Reasons Why Your Data Is not Working

When it comes to talking about issues someone might have with an eSIM, there is one thing that tops the charts! People need to make sure their device is eSIM compatible! This can vary from one cellular operator to another. The Android or iOS device must be unlocked. If it isn’t unlocked, it won’t work with a different data plan from another provider.

  1. Check that eSIM is properly installed on the device before turning the roaming on.
  2. Check if your device and cellular operator both support the use of a Dual SIM with an eSIM.
  3. Cross-check that the device you have works with the local cellular networks to avoid issues with the eSIM.
  4. If your device has all of this and it’s not working, it is recommended to call the operator and ask for further assistance. 

Things to take care of if your eSIM does not work!

  • Restart your device and check the coverage:

A simple restart can sometimes fix minor glitches that might be causing the eSIM to malfunction. Additionally, check your carrier’s coverage map in your area to ensure there aren’t any outages that could be affecting your service.

  • Check the data plan of your eSIM card:

Make sure your data plan is active and has a sufficient data allowance. Contact your carrier to verify the plan details and ensure it’s properly linked to your eSIM.

  • Update your mobile software:

Outdated software can sometimes cause compatibility issues with eSIMs. Updating your phone’s operating system to the latest version might resolve the problem.

  • Restart your mobile:

Similar to restarting initially, sometimes a second restart can further clear up any temporary glitches that might be preventing your eSIM from working properly.

  • Install your eSIM properly again:

If you manually installed the eSIM profile, there might be an error. Try removing the profile and reinstalling it following your carrier’s instructions carefully.

  • Check your signal or connectivity:

Look for low signal bars or a lack of signal altogether. Move to a location with better cellular reception and see if the issue persists. If you’re connected to WiFi, try disabling it to see if your cellular data starts working through the eSIM.

  • APN (Access Point Name) has to be adjusted:

The APN settings tell your phone how to connect to your carrier’s network. Incorrect APN settings can prevent your eSIM from functioning. Contact your carrier to get the correct APN details and update them on your phone.

  • Incomplete eSIM activation:

The eSIM activation process might not have been completed successfully. Your carrier can help you diagnose if activation wasn’t finished and guide you through the proper steps.

eSIM does not support your phone? This might be the reason

Since device compatibility is an issue, you need to check if your phone supports eSIM! Find models with support eSIMs here. Additionally, for phones that lack native eSIM functionality, a solution like eSIM.me exists. This service utilizes a special SIM card that can house eSIM profiles. However, even with eSIM.me, ensure compatibility with your specific phone model by checking their website before purchase. Troubleshooting eSIM problems

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Driven by wanderlust and a passion for tech, Sandra is the creative force behind Alertify. Love for exploration and discovery is what sparked the idea for Alertify, a product that likely combines Sandra’s technological expertise with the desire to simplify or enhance travel experiences in some way.