Wilding Hotels Enhances Guest Experience with Volo’s Eco-Friendly In-Room Tablets
Wilding Hotels, a leader in luxury wilderness hospitality, has taken a bold step toward modernizing the guest experience and reducing environmental impact by partnering with Volo Solutions. This collaboration introduces in-room concierge tablets across Wilding’s remote and nature-immersed properties in Alaska and Texas, replacing traditional printed materials with a sleek, digital alternative.
With a focus on personalization, sustainability, and operational efficiency, the Volo-powered tablets allow guests to seamlessly interact with hotel services, access local recommendations, and enjoy a high-touch, tech-forward stay—all from the comfort of their room. This initiative marks a new era for Wilding Hotels, where digital innovation meets eco-conscious luxury.
“At Wilding Hotels, we focus on providing a seamless and elevated guest experience while fostering sustainability,” said Amy Hansen, Head of Hotel Operations.
“Implementing Volo in-room tablets has enhanced guest experience, streamlined operations, and supported our sustainability goals.”
Wilding Hotels selected Volo for its user-friendly platform, customization capabilities, and excellent customer service. Real-time updates and tailored content for each location were key factors, along with Volo’s deep understanding of luxury hospitality.
The tablets offer convenient access to hotel services, bookings, and local recommendations. Guests can place orders, contact the concierge, and view personalized content from an in-room iPad. The technology has improved communication and reduced response times, enabling staff to focus on high-value, personalized service.
Replacing printed directories, menus, and brochures with Volo’s digital solution has significantly reduced paper waste and printing costs, supporting Wilding’s eco-conscious mission while maintaining convenience and luxury.
The tablets also drive revenue by upselling dining, spa services, and experiences. Wilding Hotels anticipates further personalization and smart room integration, with AI-driven recommendations enhancing the concierge experience.
“Volo’s intuitive platform and exceptional support made this transition seamless, and we’ve already seen increased engagement and revenue,” said Hansen. “These tablets are central to delivering a high-touch experience aligned with our brand’s luxury and innovation.”
Conclusion about Wilding hotels & Volo tablets
The partnership between Wilding Hotels and Volo Solutions is more than a tech upgrade—it’s a reflection of broader shifts in luxury hospitality toward hyper-personalized, digitally enabled, and environmentally conscious experiences. This move mirrors similar adoptions by leading hotel groups like Accor and Marriott, who have increasingly turned to in-room tablets and AI-driven platforms to redefine service delivery and reduce reliance on disposable materials.
Beyond the obvious operational efficiencies, what stands out is the alignment with evolving guest expectations: today’s travelers, especially within the premium and eco-conscious segments, demand seamless connectivity, real-time customization, and sustainability as a baseline—not a bonus. The integration of concierge tablets meets all three.
Looking ahead, this kind of technology will likely evolve into more deeply integrated smart room ecosystems—where voice assistants, predictive AI, and IoT sensors work together to anticipate guest needs before a button is pressed. In this context, Wilding Hotels is not just reacting to trends but positioning itself at the frontier of experiential hospitality.
The hospitality market is quickly diverging: brands that embrace thoughtful innovation are setting new standards, while those resistant to change risk becoming irrelevant. With this implementation, Wilding not only upgrades its operations—it reaffirms its identity as a future-ready, experience-driven brand with sustainability at its core.
About Wilding Hotels
Wilding Hotels is a unique wilderness hotel brand providing luxurious comfort in some of the most naturally beautiful and remote places. With locations in Alaska and Texas, Wilding’s mission is to provide the space necessary to reset and reflect. Wilding’s sustainability initiatives make the wilderness hotel a top-choice destination for eco-conscious travelers.
About Volo Solutions
Volo Solutions creates modern in-room tablet software for Apple iPads, enhancing guest experiences and hotel operations. Volo offers a sustainable, digital alternative to printed materials for hotels, healthcare, and other hospitality industries.