Vox Carrier has introduced a monetization audit for mobile network operators (MNOs) and digital service providers (DSPs) to enable them to minimize the impact of declining roaming revenues and changing user behaviors. Monetisation Audit

The audit examines routing optimization, operational efficiencies, and revenue leakage from fraud in voice and SMS. The audit has been developed to offer MNOs and DSPs a sustainable and effective path forward as they manage the immediate impact they are seeing on roaming revenues while protecting their network, increasing long-term profitability, and enhancing the customer experience.

Juniper Research estimated that over 650 million passenger trips will be cancelled over the next nine months due to COVID-19, with travel bans costing the mobile industry $25 billion between March 2020 and the end of the year. The research forecasts that operators could lose up to $12 billion in roaming revenue alone between June and August.

“Our monetization audit will provide insights to help MNOs and DSPs during these unprecedented times. While roaming revenues cannot be recovered, there is an opportunity to increase profitability in A2P SMS, or international voice, through fighting fraud,” said Ehsan Ahmadi, CEO at Vox Carrier. “This is a challenging time for our industry, and we’re trying to offer solutions that will minimise disruption and enable operators and service providers to continue to offer critical communications solutions to their customers.” Monetisation Audit

Vox Carrier helps its partners address the challenges they have around voice and messaging monetization by efficiently expanding reach, optimizing operations, enhancing user experience, and mitigating fraud. It serves MNOs, DSPs, carriers, and enterprises worldwide, delivering a range of solutions including A2P messaging, service monetization and operational outsourcing.

“This pandemic has emphasized the critical role of telecommunication service providers to businesses, communities and users of all kinds. At Vox Carrier we want to play our part and provide mobile operators, DSPs and enterprises with the tools they need to respond to this challenge. We are evolving and adapting our solutions through listening and understanding our customers. We have the expertise, agility, and technology to help solve these challenges with our managed service solutions,” said Nicholas Nikrouyan, CCO and chief of Staff at Vox Carrier.