TELUS, Amazon Web Services (AWS), and Samsung Electronics Co., Ltd. announced a trailblazing collaboration that will see TELUS become the first telecommunications provider in North America to evolve the architecture of roaming, enabling greater reliability and faster speeds for customers traveling abroad. Virtual Roaming Gateway

Traditionally, roaming traffic (voice, data, and SMS) is routed through the provider’s home country, resulting in slower speeds for customers. With this revolutionary new approach, TELUS can house its network within AWS regions worldwide, using virtualized roaming gateways. This means that traffic no longer needs to go through Canada, but will be routed directly to the closest AWS Region that houses TELUS’ network, significantly enhancing the speed and responsiveness of mobile services. This process, also known as network cloudification, uses cloud-native Core technology from Samsung on the public cloud for mobile data, and ng-voice for voice calls, optimizing performance and ultimately quality.

Virtual roaming gateway trials will begin in Q1 2024, but the possibilities of this collaboration extend far beyond roaming. Leveraging Samsung’s full Cloud-native Core solution on AWS paves the way for further advancements in disaster-recovery and 5G standalone core use cases.

About TELUS

TELUS is a dynamic, world-leading communications technology company with more than $18 billion in annual revenue and over 18 million customer connections spanning wireless, data, IP, voice, television, entertainment, video, and security. Our social purpose is to leverage our global-leading technology and compassion to drive social change and enable remarkable human outcomes. Our longstanding commitment to putting our customers first fuels every aspect of our business, making us a distinct leader in customer service excellence and loyalty. The numerous, sustained accolades TELUS has earned over the years from independent, industry-leading network insight firms showcase the strength and speed of TELUS’ global-leading networks, reinforcing our commitment to provide Canadians with access to superior technology that connects us to the people, resources, and information that make our lives better.

Operating in 32 countries around the world, TELUS International is a leading digital customer experience innovator that designs, builds and delivers next-generation solutions, including AI and content moderation, for global and disruptive brands across strategic industry verticals, including tech and games, communications and media, eCommerce and fintech, banking, financial services and insurance, healthcare, and others.

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