Telenor strengthens its wholesale roaming through strategic partnership with RoamSmart?
Telenor’s Global Wholesale unit is responsible for all aspects of wholesale roaming on behalf of Telenor Group. This includes the rollout of roaming services towards the roaming partners, as well as securing inbound roaming revenue and outbound roaming cost level.
As one of many steps taken to transform roaming rollout from a local to a global process, Telenor has implemented RoamSmart’s Roaming Management Tool to support the coordination of the rollout of new roaming services in the Business Units. The tool also fills the function of the centralized master database for roaming services. The newly established partnership adds another dimension to Telenor’s rollout support system as it provides access to IREG360, IOT360 and Opdata360 applications. These modules are also running on the Unified platform and are contributing to Telenor’s effective and simplified administration of dynamic wholesale roaming information throughout the lifespan of an international roaming relationship.
Magnus Svensson, Head of Roaming Solutions in Global Wholesale states: “Introducing centralized roaming rollout processes was the natural next step in executing on Global Wholesale’s efficiency and simplification agenda. This includes automation of the reception, distribution and storage of the huge number of network and billing system changes that are issued by our roaming partners. In addition, these applications are providing us with centralized control of important roaming information and also contribute to improved roaming quality for the benefit of inbound and outbound retail customers.”
Commenting on the partnership, RoamSmart’s VP Sales Mehdi Triki adds: “Telenor and RoamSmart have worked really hard over the past two years to build and deliver on the Group’s Roaming Management strategy. Our unique Unified Roaming Platform is the answer to Telenor’s strategic vision to create a centralized and holistic roaming rollout platform for all of their mobile operator markets. Our long-term engagement with Telenor is an important step for us as it allows us to provide their subsidiaries with key value-added solutions whilst continuing to extend our footprint.” Mehdi continues, “We are proud to have partnered with an innovative mobile operator like Telenor Group and look forward to embracing future joint opportunities”.
Benefits of Telenor Roaming Services |
|---|
| Wide Coverage: Telenor offers roaming services in over 200 countries worldwide, providing customers with extensive coverage and connectivity options. |
| Roaming Packages: Telenor offers a range of roaming packages that provide customers with discounted rates for voice, text, and data services when traveling abroad. These packages can be customized based on the customer’s usage needs and travel destinations. |
| Roaming Alerts: Telenor provides roaming alerts to customers to help them manage their roaming usage and avoid unexpected charges. |
| Flexible Data Plans: Telenor offers flexible data plans for customers who frequently travel abroad, allowing them to purchase data in advance and use it across multiple destinations. |
| eSIM Service: Telenor also offers eSIM service in some countries, allowing customers to activate a virtual SIM card on their compatible mobile devices. This can be convenient for customers who frequently travel and need multiple phone numbers or SIM cards. |
| Multilingual Support: Telenor offers customer support in multiple languages, making it easier for customers to get assistance when traveling abroad. |
| Reliable Network: Telenor has a reputation for providing reliable network services, which can be particularly important when traveling in remote or unfamiliar locations. |
