We especially want to meet the needs of smaller companies for mobile and Internet solutions that are easy to see and easy to operate. That is why we have simplified and digitized our business solution. We have taken the simple structure out of our private subscriptions, created a digital self-service solution, added a roaming layer in over 84 countries, and in the future we give our customers free access to all the features of Telenor’s professional telephone solution, so that businesses can act better towards their customers, says Jesper Hansen, CEO of Telenor.

New digital self-service solutions telenor denmark businessfirst

According to Statistics Denmark, there are approximately 300,000 smaller companies with up to 30 employees in Denmark. With the features of Telenor’s telephone management system, Call Management, these companies now also have the opportunity to make professional switches and handling of incoming and outgoing calls. The solution is digital-based and is also offered as an app, providing new digital self-service solutions. In addition, Telenor has developed an online self-service universe that makes it easy for customers to serve themselves.

In the future, customers will be able to better serve themselves; many have asked for it, and this is in the interests of both customers and our customers. In our online self-service universe, customers can easily get an overview of invoices, change subscriptions, make additional data purchases, and the like. As a self-employed person, time is scarce, and in this way, they can manage their own time and serve themselves when it suits them, says Jesper Hansen.

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