Before traveling to another country, check the status of the services in your personal account:

– prohibition of communication services outside the home region;
– prohibition of international roaming;
– prohibition of data transfer in international roaming.

If the services are active, they must be disabled:

in the Tele2 communication salon;
with the help of a contact center operator.

Also check your SIM card before traveling abroad. If it does not have the Tele2 logo, contact the Tele2 communication salon to replace it. Replacement of the SIM card is carried out free of charge on the basis of an identity document.

How to connect to the network while traveling?

To register in the guest network, you just need to turn on the phone. If the phone has not automatically registered in the guest network, you must:

– find the “Settings / network” section in the phone menu;
– select the item “Search for a network manually”;
– after the list of available networks appears on the display, select the network manually;
– restart the phone.
The rules for registering in the network and dialing a number when traveling abroad can be found in the section “International roaming” .

When you return to your home region, we recommend that you reconnect the barring services you need. This can be done in a Tele2 communication salon or with the help of a contact center operator.

Activation of the service will prevent roaming tariffs, which may arise due to the peculiarities of radio wave propagation and terrain in the border area of ​​Russia. tele2 russia roaming promo