Petrol introduced app for contacless payments on their pumps in Croatia ⋆

Petrol introduced app for contacless payments on their pumps in Croatia

With the new Petrol “On the Road” mobile app for Croatian users, you can pay for fuel and car wash from the comfort of your vehicle, pay for Coffee on the go without coins, and make Hip purchases by ordering and paying for products in advance and only picking them up at the point of sale. Convenient, fast and easy. petrol contactless payment app croatia

Replace the Petrol Club’s physical loyalty card with the On the Road mobile app petrol contactless payment app croatia

Are you tired of plastic cards? Replace the Petrol Club physical card with a digital one. Download the On the Road app, connect it to your Petrol Club card and leave the plastic at home.

When paying at Petrol’s points of sale, show the bar code of the digital loyalty card, because in this way you will also receive Gold Points and Gold Vouchers or use them for discounts.

Fastest fuel payment petrol contactless payment app croatia

Save time when visiting Petrol outlets and pay for fuel directly from the comfort of your car.

Open the On the Road app and select Refuel
Scan the QR code on the generator
Confirm the tapping location
Confirm payment type
Refuel
Check payment performance and invoice

Pour Coffee on the go – in three easy steps:

1. Scan the QR code of the coffee machine.
2. Confirm the beverage selection and payment.
3. Pour your coffee and enjoy!

Wash your car – in four easy steps:

1. Before washing, confirm your location (on a map or by scanning the QR code).
2. Choose the type of car wash and discount on Gold Points.
2. Confirm the payment.
3. Show the 6-digit number to the car wash operator.

Order Fresh food and home products in advance and pick them up in 30 minutes. Make a hip purchase in 6 easy steps:

1. Select the desired Petrol point of sale.
2. Fill the basket with food and products.
3. Check and confirm the selected Petrol point of sale and select your pick-up time.
4. Confirm the payment.
5. Wait for a push message or SMS to confirm your purchase. You get it when the staff reviews and confirms your order and pick-up time.
6. Pick up your order at the agreed time at the selected Petrol point of sale.

On the other side, INA, Croatia’s leading oil company, has been testing contactless payment at petrol pumps for a year and a half, reports Jutarnji list.

Petrol pumps at INA’s petrol station in Resnik were fitted with contactless payment terminals in 2020, aiming to limit close contact during the pandemic by allowing customers to pay for fuel without having to enter the store.

The terminals were recently removed because the company decided to test ‘other technical solutions available on the market’. This wouldn’t be an issue in itself, but as it turns out, the contactless payment terminals at the Resnik station were never made operational, making it unclear what exactly INA has been testing over the last 18 months.

The company stated this was a pilot project aiming to gather user feedback on contactless payment at petrol pumps using bank cards or fleet cards.

‘Customer satisfaction is our no.1 priority, which is why the company continuously works on developing new solutions to enable customers to purchase products and services at our stations in the simplest way possible. is still in the pilot phase, and for the sake of establishing the best technical solution the terminals have been removed temporarily. Installation of new ones is underway so that we could carry out an analysis of other technical solutions that are available on the market’, stated INA. petrol contactless payment app croatia

Despite how long it’s been since the pilot project was launched and the fact that the terminals were never put into use, INA state they consider digitalization a critical factor of business, especially in a time where preventative measures, such as maintaining physical distance and limiting the number of customers in stores, are of great importance.

The company has so far introduced contactless payment at the pump through the INA PAY mobile app, which is currently only available for corporate users holding an INA card. Coffee machines at INA petrol stations are also equipped with contactless terminals. However, it still hasn’t been determined when mobile payment or other forms of contactless pay at the pump will become an option for private customers.

In contrast, many petrol stations in Slovenia offer customers the option to pay contactless at the pump. This mode of payment gained in popularity after the Slovenian government made COVID certificates a prerequisite for in-store payment at service stations but not for contactless payment at petrol pumps.