As international borders progressively reopen and with the return of more international travel on the horizon, Maxis is the first telco in the country to provide its customers with 5G international roaming services in Singapore, Thailand and Indonesia. maxis 5g roaming

“We are pleased to have reached this important milestone with our roaming partners in these three countries and look forward to enabling our customers with the incredible speeds and latency of 5G when travelling. It is a testament to our strong commitment to enabling individuals and business to Always Be Ahead with the best connectivity experience wherever they are. We also urge our customers to always be safe and adhere to the relevant SOPs during their travels,”

said Gokhan Ogut, Maxis’ Chief Executive Officer.

Once they arrive at any of these three destinations, customers can choose to roam on either Singtel in Singapore, AIS in Thailand, or Telkomsel in Indonesia. The 5G roaming service will be activated automatically on any 5G-enabled device.

Maxis customers using 5G while roaming will be charged as per the existing 4G roaming packages with no extra charges. Customers just need to access the Maxis app and click on the Maxis Roaming banner to subscribe to a preferred plan.

Key Features and Benefits

• Wider Coverage: Maxis has expanded its 5G roaming network to cover more countries and regions, ensuring seamless connectivity for travelers.
• Faster Speeds: Users can experience lightning-fast download and upload speeds, enabling them to stream videos, make video calls, and access online content without buffering.
• Flexible Plans: Maxis offers a variety of roaming plans to suit different travel needs and budgets, from daily to monthly passes.
• Easy Management: Customers can easily manage their roaming plans and usage through the Maxis app.

Hotlink customers meanwhile may just switch on data roaming to auto subscribe for a Data Roam Pass. Alternatively, they can also manually subscribe by dialing *100#, going to ‘International Roaming’, choosing ‘Country’, and selecting one of the available passes.

Maxis is also planning to launch the 5G roaming service to other popular destinations by the end of 2021.

Challenges and Future Outlook

While Maxis has made significant strides in 5G roaming, there are still challenges to overcome, such as network congestion in popular tourist destinations and ensuring consistent coverage in rural areas.

The future of 5G roaming is bright, with ongoing technological advancements and increased collaboration between telecommunications providers. We can expect to see even faster speeds, wider coverage, and more innovative roaming services in the coming years.