The Icici Bank has launched the new services on the back of rolling out a suite of digital banking systems and application programming interfaces (APIs).

Using the service on WhatsApp, retail customers can check their savings account balance, last three transactions, and credit card limit, get details of pre-approved instant loan offers and block cards.

The service is also able to detail the location of the nearest three ICICI Bank ATMs.

“It has always been our endeavor to offer improved convenience to our customers,” says Anup Bagchi, executive director, ICICI Bank.

“Our retail customers can execute a host of their banking requirements on their own, without visiting a branch. The services are instantaneous and secure.”

Any ICICI Bank savings account customer who is also on WhatsApp can access the new service.

Earlier this year WhatsApp was given permission to roll out its WhatsApp Pay service across India.

The National Payments Corporation of India (NPCI) gave the Facebook-owned platform permission to go live with its service to an initial 10 million users.

India is WhatsApp’s biggest market, with more than 400 million users. The messaging platform trialled a payments service in partnership with HDFC Bank and ICICI Bank in February 2018.

Its system is based on the Unified Payments Interface (UPI), a real-time payment system developed by the NPCI and debuted in April 2016.

Features:

• Account Balance: Check your account balance instantly.
• Mini Statement: View your recent transactions.
• Fund Transfer: Transfer funds between your own accounts or to other ICICI Bank accounts.
• Bill Payment: Pay bills for utilities, mobile, DTH, and more.
• Recharge: Recharge your prepaid mobile or DTH connections.
• Request Chequebook: Order a new checkbook.
• Locate ATM/Branch: Find the nearest ATM or branch.
• Customer Care: Contact customer support for assistance.

Benefits:

• Convenience: Access banking services anytime, anywhere without the need for a banking app or website.
• Security: ICICI Bank uses end-to-end encryption to protect your personal information and transactions.
• Ease of Use: The WhatsApp interface is simple and intuitive, making it easy for anyone to use.
• 24/7 Availability: Enjoy round-the-clock banking services.

To use ICICI Bank’s WhatsApp-based banking service, simply save the official ICICI Bank WhatsApp number on your phone and start chatting with them. You will be guided through the process of setting up your account and accessing the various features.

Like this? "Sharing is caring!"