Hudini Enhances Guest Experience and Revenue for Dukley Hotel & Resort
Imagine a luxurious getaway where everything is tailored to your needs and desires. This is the vision that Dukley Hotels & Resort, a five-star haven in Budva, Montenegro, strives to deliver for its guests. Dukley Hotels Mobile App
To achieve this, they’ve partnered with Hudini, a leading hospitality solutions provider, to create a customized mobile application that elevates the guest experience to new heights.
Streamlined Convenience at Your Fingertips
The Hudini-powered app empowers Dukley Hotels & Resort to cater to guests seamlessly throughout their stay. Whether you’re relaxing in your opulent room or exploring the vibrant Budva Riviera, the app keeps you connected and in control. Here’s a glimpse of what you can expect:
- Effortless online check-in and check-out, saving you precious vacation time.
- A curated in-room dining experience, complete with a menu that caters to your dietary preferences.
- Housekeeping requests are made with a simple tap, ensuring your comfort is always prioritized.
- Convenient restaurant reservations, so you can secure a spot at your desired eatery without any hassle.
- An extensive digital compendium packed with hotel information and special offers tailored to your interests.
Beyond the Hotel Walls
The app’s functionality extends beyond the hotel premises. You can use it to explore the captivating Budva Riviera, discovering hidden gems, exciting activities, and local recommendations – all at your fingertips.
A Win-Win Partnership
This collaboration between Hudini and Dukley Hotels & Resort is a win-win for both parties. Guests enjoy a more personalized and frictionless stay, while the resort unlocks new revenue streams through increased guest engagement at various touchpoints. As Prince Thampi, CEO and Founder of Hudini, emphasizes, ‘The app results in a more curated and memorable stay for every guest, which adds to Dukley Hotel & Resort’s reputation for exclusivity and luxury.’
Olga Giniyatullina, Marketing Manager at Dukley, echoes this sentiment: ‘Embracing digital services with Hudini, we’re enhancing our guest-centric approach. This partnership allows us to understand our guests better and elevate their satisfaction with our exclusive offerings.’
Hudini: Transforming Hospitality
Hudini is revolutionizing the hospitality industry with its intelligent platform. Their middleware and omnichannel guest interface, encompassing mobile app, web, and TV, leverage data and AI to personalize the guest experience and boost hotel revenue. With over 100 pre-built integrations, Hudini empowers hotels to create immersive experiences that foster deeper guest connections. Over 500 hotels across 27 countries have partnered with Hudini, making it a benchmark for digital transformation in hospitality.