European taxi and multimobility app Freenow by Lyft is stepping up its B2B game with a new enterprise integration that plugs directly into SAP Concur Expense. And if you’ve ever submitted a late taxi receipt, battled with missing PDFs, or tried to remember which trip was personal vs. business… this update is basically a gift.

Freenow says the integration creates a single connected system that manages employee-initiated expenses automatically—without any manual filing from the traveler. For companies running regular urban travel, this is the kind of behind-the-scenes upgrade that quietly transforms workflows.

So what’s actually changing? A lot more than just sending receipts faster.

What This Integration Actually Means for Companies

The biggest shift is automation. Freenow will now sync employee rosters directly into its Admin Panel and pair each rider with their SAP Concur profile. That’s the backbone of the whole experience: when someone takes a business trip using Freenow, the expense lands in Concur automatically, matched to the right user, with zero action required from the employee.

That includes:

• No manual account creation
• No uploading receipts
• No typing in amounts
• No “please resend your taxi invoice” emails

This is proper automation — and for finance teams already overloaded with monthly reports, that matters.

David Koral, Director of Customer Success and Sales at Freenow by Lyft, framed it simply:

“This strategic integration is a significant step forward in Freenow’s commitment to providing efficient and user-friendly solutions for business travel. It promises faster expense reporting, reduced paperwork, and more time for everyone, from travellers to finance teams.”

It’s corporate mobility, but finally frictionless.

The Key Benefits for Companies

Simplified expense flows

Every receipt from a corporate-account trip gets sent straight into the employee’s Concur dashboard. No screenshots. No PDFs. No “lost taxi bill” drama.

Full transparency and control

From the Freenow by Lyft for Business dashboard, companies can now see every trip taken on the corporate account—who traveled, when, where, and how it connects to policy. Centralized mobility data means better spending visibility and easier auditing.

Better compliance by design

Because the system restricts employees to company-approved payment methods, the risk of “accidental” personal expense submissions drops dramatically. The setup enforces travel policy at the source.

Happier, less-stressed employees

Nobody likes filing expenses. Nobody. Automating this step removes one of the biggest annoyances of business travel—especially in cities where taxis still hand out tiny paper receipts that crumble after two hours in a pocket.

This integration is designed to make the entire experience feel invisible, which is the ultimate mark of a successful B2B mobility product.

Why This Move Matters Right Now

Corporate mobility has been shifting fast. Across Europe, companies are consolidating ground transport under multimobility platforms that combine taxis, car sharing, scooters, and even public transport under one umbrella.

But one pain point always remained: expense reporting.

Startups have tried to fix it. Fleet card providers have tried. Expense apps have tried. Yet real automation has always required cooperation at the platform level — and that’s the gap Freenow is filling here.

SAP Concur, still one of the world’s most widely used expense systems, is often the backbone of enterprise travel management. Integrating directly with it means companies don’t need to add another app, dashboard, or workflow. They just plug Freenow into what they already use.

For the mobility industry, this is a notable step toward the “connected travel stack” many analysts have predicted for years.

(Gartner and Skift Research have both pointed to integrated mobility + expense ecosystems as one of the top corporate travel trends for 2025.)

How Freenow’s Move Compares with the Competition

Uber for Business

Uber already offers automated expense routing for Concur, but Freenow’s edge in Europe is its multimodal breadth—taxis, e-bikes, e-scooters, and car sharing—which gives companies more transport types covered under a single integration.

Bolt Business

Bolt provides strong ride-hailing coverage, but its expense integrations differ by market and aren’t as deeply tied into enterprise systems as SAP Concur’s ecosystem. Freenow’s approach leans more into enterprise-grade automation rather than just simplified invoicing.

FREE NOW’s European positioning

Unlike Uber’s global model, Freenow operates with strong relationships across European taxi networks. For multinational companies with employees constantly traveling within the EU, this creates more consistent policy controls and localized fleet availability.

Put simply: Freenow is positioning itself as the “Europe-first” corporate mobility partner—something global participants can’t fully replicate.

What This Means for the Future of Business Travel Mobility

The Freenow–Concur integration isn’t just another enterprise feature. It’s part of a broader trend: mobility platforms evolving into full-stack business travel tools that blend logistics, compliance, mobility data, and automation.

Companies are increasingly looking beyond basic ride-hailing to platforms that reduce administrative friction, improve policy adherence, and create predictable transportation costs. Similar moves from Uber for Business and Lyft in the U.S. show that the market is pushing all major players toward deeper integrations with expense and travel management ecosystems.

But in Europe—where local taxi regulations and cross-border travel complexity make mobility tougher to standardize—FreeNow’s close relationship with local fleets and its multimobility offering give it a real competitive advantage. As corporate travel rebounds and CFOs demand tighter expense control, expect more mobility-expense automation and tighter T&E integrations across the industry.

For now, Freenow’s Concur integration signals something clear: business travel is becoming smarter, smoother, and far less paperwork-driven—finally.