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Expedia AI travel assistant

Expedia Group unveils Romie, an AI assistant

Imagine a world where planning a trip is effortless, hiccups are addressed seamlessly, and your travel companion anticipates your every need. This idyllic scenario isn’t science fiction; it’s the future of travel envisioned by Expedia Group. At their annual EXPLORE™ conference, Expedia unveiled a treasure trove of innovations designed to revolutionize the travel industry, including Romie, the industry’s first AI travel assistant, and the world’s leading travel media network.

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Expedia is about to take your travel experiences to new heights – find out more below!

Romie: Your AI Travel Buddy

Wouldn’t it be amazing to have a travel guru by your side, meticulously crafting the perfect itinerary and anticipating your every whim? Well, fret no more! Romie, Expedia’s groundbreaking AI assistant, steps in to fulfill this very need. This isn’t just a glorified search engine; Romie is a personalized travel concierge that learns your preferences, from hotel styles to culinary delights.

Here’s how Romie elevates your travel game:

  • Effortless Trip Planning: Romie integrates seamlessly with your group chats, gleaning trip details and offering personalized suggestions based on everyone’s preferences.
  • Smart Search: Say goodbye to information overload! Romie intelligently summarizes your group chat, incorporating insights directly into your Expedia shopping experience.
  • Itinerary Maestro: Think of Romie as your travel genie. It crafts the perfect itinerary, suggesting restaurants and activities tailored to your group’s interests.
  • Dynamic Service: Travel disruptions? No sweat! Romie monitors weather and potential issues, offering alternative solutions to keep your trip on track.
  • Real-Time Updates: Your itinerary stays perpetually updated, allowing everyone in your group to stay informed and connected.

“At Expedia Group, we embrace the transformative power of AI to create personalized travel experiences. Our long-standing investments in this space enable us to capitalize on the breathtaking pace of AI innovation, and today’s Spring Release demonstrates our commitment to delivering innovative products and features that enhance the way people explore the world,”

said Ariane Gorin, CEO, Expedia Group.

2024 Spring Product Release: AI Takes Center Stage

Expedia’s 2024 Spring Product Release is a testament to its commitment to harnessing the power of AI to streamline travel for everyone. Here are some highlights designed to empower both travelers and partners:

Travelers: 
  • Personalized Itinerary Builder: Craft customized itineraries with AI-powered recommendations tailored to your specific trip.
  • Self-Service Booking Management: Manage bookings, cancellations, and air credit redemption with a breeze directly within the app.
  • AI-powered Help Center: Get instant solutions to your travel woes with Expedia’s revamped AI-powered Help Center.
  • Intelligent Price Comparison: Find the best deals on flights and hotels across various dates, ensuring you travel within your budget.
  • Destination Comparison Tool: Let Expedia’s AI marvel, GenAI, suggest and compare new destinations that pique your interest.
  • Guest Review Summary: Save time deciphering mountains of reviews. GenAI summarizes guest reviews, allowing you to make informed decisions quickly.

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Partner Product Highlights:

Expedia understands the value of safeguarding its partners’ success. Their 2024 Spring Release offers a suite of tools designed to empower travel businesses:

  • Fraud Prevention as a Service (FPaaS): Protect your business from fraudulent transactions with Expedia’s robust FPaaS solution.
  • Advertiser-Funded Loyalty: Leverage OneKeyCash™ to incentivize travelers to book hotels, boosting your bottom line.
  • Optimized Distribution for Hoteliers: Regional chains and independent hotels gain more control over inventory and pricing with Optimized Distribution.
  • AI-powered Guest Insights: Identify areas for improvement and personalize guest experiences with AI-powered insights gleaned from guest reviews.
  • Seasonal Cancellation Policy: Vrbo empowers vacation rental owners with the flexibility to set date-based cancellation policies.

Open for Business: Shop Influencer Favorites on Travel Shops

Gone are the days of endlessly scrolling through social media to unearth travel inspiration. Expedia’s innovative Travel Shops serve as a one-stop shop for curated travel recommendations from your favorite influencers. Content creators can showcase their travel favorites and earn commissions, while travelers can discover hidden gems and seamlessly book their dream vacations.

A World-Leading Travel Media Network Emerges

Expedia’s vision extends beyond revolutionizing the travel experience for individuals. They unveiled the world’s leading travel media network at EXPLORE™, signifying a paradigm shift in travel industry marketing. This network leverages Expedia Group’s vast trove of travel data to connect advertisers with highly relevant travelers throughout their purchase journey. Partners benefit from:

  • Expert Creative Team: Collaborate with Expedia’s in-house creative team to craft inspiring and shoppable campaigns that resonate with target audiences.
  • Industry-Leading Advertising Tools: Reach high-intent travelers with powerful on-site advertising solutions like TravelAds.
  • Offsite Capabilities: Connect with travelers beyond Expedia’s platform with targeted campaigns on YouTube and Connected TV.
  • Global Network and Scale: Develop strategic media campaigns with Expedia’s media teams, leveraging partnerships with industry giants like Netflix and Disney+. Additionally, tap into Expedia Group’s extensive B2B network to expand your reach to new markets.
Conclusion about Expedia AI Travel Assistant

Expedia Group’s 2024 Spring Product Release marks a pivotal moment in travel innovation. With the introduction of Romie, the industry’s first AI travel assistant, and the launch of the world’s leading travel media network, Expedia is poised to transform the way we travel. Get ready for a future where planning is effortless, hiccups are a thing of the past, and your travel dreams become seamlessly attainable realities.

Driven by wanderlust and a passion for tech, Sandra is the creative force behind Alertify. Love for exploration and discovery is what sparked the idea for Alertify, a product that likely combines Sandra’s technological expertise with the desire to simplify or enhance travel experiences in some way.