Etisalat was the first operator to introduce eSIM technology in the United Arab Emirates. eSIM, or embedded SIM, is a digital SIM card that is embedded directly into your smartphone or other device.

It eliminates the need for a physical SIM card, and you can switch between mobile network operators without having to swap out SIM cards. You can get your eSIM instantly for AED 25.

Benefits of using eSIM

There are several benefits to using eSIM, including:

• Convenience: You don’t have to worry about losing or damaging your SIM card, and you can easily switch between mobile network operators without having to swap out SIM cards.
• Security: eSIM is more secure than physical SIM cards, as it is more difficult to clone or counterfeit.
• Flexibility: eSIM can be used with dual SIM devices, allowing you to have two active mobile numbers on the same device.
• Environmental benefits: eSIM eliminates the need for physical SIM cards, which reduces environmental waste.

How to activate eSIM on Etisalat UAE

To activate eSIM on Etisalat UAE, you can:

1. Visit an Etisalat outlet and request an eSIM activation.
2. Download the My Etisalat UAE app and generate an eSIM QR code.
3. Scan the eSIM QR code on your smartphone or other device.

How to transfer your physical SIM to eSIM or replace eSIM

To transfer your physical SIM to eSIM or replace your eSIM, you can:

1. Download the My Etisalat UAE app and log in with UAE PASS.
2. Select the SIM card that you want to transfer or replace.
3. Select “Replace SIM Card or Switch to eSIM”.
4. Select “eSIM” as the SIM type.

Supported devices for eSIM

eSIM is supported by a growing number of smartphones and other devices. Some of the most popular devices that support eSIM include:

• iPhone XS and later
• Google Pixel 2 and later
• Samsung Galaxy S20 and later
• Huawei P40 and later

Troubleshooting eSIM

If you are having trouble with eSIM, you can try the following:

• Make sure that your device is compatible with eSIM.
• Check that you have a good internet connection.
• Restart your device.
• Try scanning the eSIM QR code again.
• Contact Etisalat customer support for assistance.

FAQs

Q: What is the cost of activating eSIM?

A: There is a one-time fee for activating eSIM. The fee varies depending on your postpaid or prepaid plan.

Q: Can I transfer my eSIM to another device?

A: Yes, you can transfer your eSIM to another device. However, you will need to contact Etisalat customer support for assistance.

Q: Can I use eSIM with a travel plan?

A: Yes, you can use eSIM with a travel plan. However, you will need to make sure that your travel plan is compatible with eSIM.

Q: What is the difference between an eSIM and a dual-SIM device?

A: A dual-SIM device has two physical SIM card slots, while an eSIM device has one physical SIM card slot and one embedded SIM card slot. eSIM allows you to have two active mobile numbers on the same device without having to swap out SIM cards.

Q: What are the benefits of using eSIM for businesses?

A: eSIM can offer a number of benefits for businesses, including:

• Increased employee productivity: Employees can easily switch between mobile network operators without having to swap out SIM cards, which can be helpful when traveling or working in different locations.
• Improved security: eSIM is more secure than physical SIM cards, as it is more difficult to clone or counterfeit.
• Reduced costs: Businesses can save money on SIM card costs and logistics by using eSIM.

Conclusion

eSIM is a convenient, secure, and flexible way to connect to mobile networks. It offers a number of benefits, including:

• Convenience: You don’t have to worry about losing or damaging your SIM card, and you can easily switch between mobile network operators without having to swap out SIM cards.
• Security: eSIM is more secure than physical SIM cards, as it is more difficult to clone or counterfeit.
• Flexibility: eSIM can be used with dual-SIM devices, allowing you to have two active mobile numbers on the same device.
• Environmental benefits: eSIM eliminates the need for physical SIM cards, which reduces environmental waste.

The other Emirati operators, du, also offer eSIM as well as Virgin Media UAE.