EE UK to Refresh Mobile Roaming Plans ⋆

EE UK to Refresh Mobile Roaming Plans

Mobile operator EE (BT) has begun informing its UK customers, specifically those with inclusive roaming, that their “current roaming products will be removed” from 25 December 2024. The plan is to replace them with new roaming plans, due for launch on 4 December 2024, but this has left some existing customers confused about the impact. Discover all the details about the new EE UK mobile roaming plans to stay connected effortlessly wherever you go.

The first indications of a roaming refresh appeared to surface yesterday after existing EE customers with inclusive roaming (e.g., “EU Roaming,” “Roam Further,” etc.) began to receive the following text message on their plans. However, the message lacked any clear details about how the change would affect each customer and their roaming packages.

EEs Roaming Message

Our new roaming products will be launched on 4 December 2024.

Your current roaming products will be removed from 25 December 2024. We will send you a text to confirm when this has happened.

You can continue using your current roaming products until then, but to learn more about our new roaming services, visit

If you’re travelling now, you can find out more about our existing roaming products by texting ROAMING to 150.

The linked page seems to summarise EE’s general roaming charges and states that their new “packages start from just £2.47 a day“, although one of their support staff did later confirm that those with inclusive EU roaming on their plans would continue to receive it (here):

“We’re improving the roaming products available for chargeable EU bundles as well as rest of the world zones. If you have EU roaming already included in your plan, this will not be affected.”

When to buy the EE pass?

With our flexible roaming passes, you don’t have to worry about the duration of your trip—long or short.

When you land at your destination, you’ll receive a welcome text linking you to your pass options. This means you can enjoy your break with maximum peace of mind.

What are the new EE UK Mobile Roaming Plans and charges?

Just pay a set price, and not only can you call and text as normal, but you can surf, stream, and scroll as if you were at home.

You get the price of the packages upfront, so you know exactly how much it will cost. Packages start from just £2.47 a day.

Country Zones

Countries are grouped into zones with different rates for data, calls, and texts.

EU

Daily Charge – £2.47 | Calls, texts and data – UK allowances | Inclusive Extra – YES

Zone 1 (includes United States, China, Australia and more)

Daily Charge – £5 | 7 Day Charge – £25 | Calls, texts and data – UK allowances | Inclusive Extra – YES

Zone 2 (includes India, Egypt and more)

Daily Charge – £7.50 | 7 Day Charge – £37.50 | Calls, texts and data – UK allowances | Inclusive Extra – NO

Zone 3 (includes Brazil, Japan, Morocco and more)

Daily Charge – £7.50 | 7 Day Charge – NO | Calls, texts and data – UK allowances |Data – 500 Mb | Inclusive Extra – NO

Zone 4 (includes Nepal, Maldives and more)

Daily Charge – £15 | 7 Day Charge – NO | Calls and texts – £2.34/min, £0.76/SMS, £0.89/MMS | Data – 10 Mb | Inclusive Extra – NO

Zone 4 – no data. Calls and texts available

Daily Charge – NO | 7 Day Charge – NO | Calls and texts – £2.34/min, £0.76/SMS | Inclusive Extra – NO

In summary, the new EE UK mobile roaming plans offer flexible options to keep you connected, ensuring clarity and convenience for travelers.

Roaming