10 biggest hotel companies in the world
The global hospitality industry is dominated by several large hotel chains that have established themselves as leaders through extensive networks, diverse portfolios, and unparalleled service offerings. These hotel companies are not only influential players in the travel and tourism sector but also set the standard for luxury, comfort, and innovation. biggest hotel companies in the world
The hospitality industry is a dynamic and diverse field, with numerous players vying for the top spot. In this article, we delve into the ten biggest hotel companies in the world, examining their importance, specifics, and revenue. biggest hotel companies in the world
These companies are not just industry leaders; they are innovators and trendsetters, shaping the future of hospitality.
Here are the 10 biggest hotel companies in the world
1. Marriott International
Marriott International is the undisputed leader in the global hotel industry, with a staggering portfolio of over 8,000 properties across 139 countries and territories. Founded in 1927 by J. Willard Marriott and Alice Marriott, the company has grown exponentially through strategic acquisitions, including the notable purchase of Starwood Hotels & Resorts in 2016. This acquisition significantly expanded Marriott’s portfolio, adding prestigious brands like Westin, Sheraton, and St. Regis.
Marriott operates under a diverse range of brands catering to different market segments, from luxury (Ritz-Carlton, JW Marriott) to midscale (Courtyard, Fairfield Inn). The company’s loyalty program, Marriott Bonvoy, boasts over 150 million members, making it one of the most successful in the industry.
2. Jin Jiang International
- Properties: Over 10,000
- Countries: 120
- Key Brands: Jin Jiang, Vienna Hotels, Radisson Hotel Group
Jin Jiang International, based in China, is one of the largest and fastest-growing hotel companies in the world, managing over 10,000 properties across 120 countries. The company owns a diverse range of brands, including Jin Jiang, Metropolo, and Vienna Hotel Group.
Jin Jiang’s rapid expansion is fueled by its strategic acquisitions, such as the purchase of Radisson Hotel Group, and its innovative approach to integrating technology into guest services. With a focus on both domestic and international markets, Jin Jiang aims to solidify its position as a global hospitality leader.
3. Hilton Worldwide Holdings
- Properties: Over 6,800
- Countries: 122
- Key Brands: Waldorf Astoria, Hilton Hotels, Hampton by Hilton
Founded by Conrad Hilton in 1919, Hilton Worldwide Holdings has grown into one of the largest hotel companies globally, with over 6,800 properties in 122 countries. Hilton’s portfolio includes 18 world-renowned brands, such as Waldorf Astoria, Conrad, and Hilton Garden Inn, offering a mix of luxury, full-service, and focused-service hotels.
Hilton’s innovative approach to hospitality, such as introducing the industry’s first digital key and pioneering direct booking benefits, has solidified its position as a leading player. The company’s loyalty program, Hilton Honors, has over 123 million members, contributing significantly to its growth and customer retention.
4. InterContinental Hotels Group (IHG)
- Properties: Nearly 6,100
- Countries: 100
- Key Brands: InterContinental, Holiday Inn, Crowne Plaza
InterContinental Hotels Group (IHG) is a British multinational company with a strong presence in over 100 countries, managing nearly 6,100 hotels. IHG’s portfolio includes 17 distinctive brands such as InterContinental, Holiday Inn, and Kimpton Hotels, appealing to a broad spectrum of travelers.
IHG’s commitment to sustainability, showcased by initiatives like the IHG Green Engage System, highlights its leadership in responsible hospitality. The company’s loyalty program, IHG One Rewards, is a significant driver of its success, with millions of members worldwide enjoying exclusive benefits and rewards.
5. Wyndham Hotels & Resorts
- Properties: Over 9,000
- Countries: 95
- Key Brands: Super 8, Days Inn, Ramada, Wyndham
Wyndham Hotels & Resorts is the world’s largest hotel franchisor, operating over 9,000 properties in more than 95 countries. Specializing in the midscale and economy segments, Wyndham’s brand portfolio includes Super 8, Days Inn, Ramada, and Wyndham Grand.
The company’s aggressive expansion strategy, particularly in emerging markets, has helped it maintain a strong global footprint. Wyndham Rewards, its loyalty program, has consistently been ranked among the top in the industry, known for its ease of use and generous points system.
6. Accor Group
- Properties: Over 5,300
- Countries: 110
- Key Brands: Sofitel, Novotel, Ibis, Fairmont
Accor Group, headquartered in France, is the largest hotel company in Europe and one of the biggest globally, with over 5,300 properties in 110 countries. The group manages a diverse portfolio of 40+ brands, ranging from luxury (Raffles, Fairmont, Sofitel) to economy (Ibis, Novotel).
Accor’s growth strategy focuses on innovation, sustainability, and customer experience, with its loyalty program, ALL – Accor Live Limitless, providing comprehensive benefits to its members. The company has also ventured into lifestyle hospitality through its strategic partnerships with brands like sbe, 25hours Hotels, and Mantis.
7. Huazhu Hotels Group
- Properties: Over 8,000
- Countries: 17
- Key Brands: Hanting, Joya, Steigenberger Hotels
Huazhu Hotels Group, founded in 2005, is a prominent player in the global hotel market with over 7,000 properties in 17 countries. Headquartered in Shanghai, the group manages a wide range of brands such as Hanting, Joya, and Crystal Orange, catering to various market segments from budget to luxury.
Huazhu’s rapid growth is fueled by its focus on the Chinese market and strategic partnerships, including a notable alliance with Accor Hotels. Its loyalty program, Huazhu Rewards, has millions of members, enhancing customer retention and satisfaction. Huazhu’s commitment to innovation and digitalization is evident in its use of technology to provide seamless guest experiences, including mobile check-ins and smart room solutions.
8. Choice Hotels International
- Properties: Over 7,100
- Countries: 40
- Key Brands: Comfort Inn, Sleep Inn, Ascend Hotel Collection
Choice Hotels International, with over 7,100 hotels in 40 countries, is a pioneer in the hotel franchising model. The company’s portfolio spans a range of market segments, including brands like Comfort Inn, Sleep Inn, and Ascend Hotel Collection.
Choice Hotels has embraced technology-driven innovations to enhance guest experiences, such as mobile check-ins and keyless room entry. Its Choice Privileges loyalty program is popular for its flexibility and extensive reward options, driving significant brand loyalty among its guests.
9. BTH Hotels (BTG Homeinns Hotels Group)
- Properties: Over 5,000
- Countries: Primarily in China
- Key Brands: Homeinn, Yitel, BTG-Jianguo Hotels and Resorts
BTH Hotels, formerly known as BTG Homeinns Hotels Group, is one of China’s leading hotel companies, managing over 4,500 properties in 400 cities. Formed from the merger of Beijing Tourism Group and Homeinns Hotel Group, BTH focuses on the midscale and budget segments with brands like Home Inn, Yitel, and Home Inn Plus.
The company leverages its extensive domestic network to offer comfortable, affordable stays for both business and leisure travelers. Its loyalty program, BTH Club, provides exclusive benefits to millions of members, driving brand loyalty. With its strong domestic focus and efficient operations, BTH Hotels continues to grow in China’s competitive hospitality market.
10. Hyatt Hotels Corporation
- Properties: Over 1,150
- Countries: 70
- Key Brands: Park Hyatt, Andaz, Hyatt Regency
Hyatt Hotels Corporation, headquartered in Chicago, manages over 1,150 properties in 70 countries. Founded in 1957 by Jay Pritzker, Hyatt is synonymous with luxury and quality, operating brands such as Park Hyatt, Andaz, and Hyatt Regency.
Hyatt’s focus on delivering personalized guest experiences and maintaining high service standards has set it apart in the competitive luxury market. The World of Hyatt loyalty program, with over 30 million members, underscores its commitment to building strong customer relationships.
These companies represent the pinnacle of the hospitality industry, offering a wide range of accommodations, from budget-friendly options to luxury resorts. Their success is a testament to their ability to adapt to changing market conditions and consumer preferences, as well as their commitment to providing exceptional customer service. They are not just hotel companies; they are global brands that have become synonymous with travel and hospitality.
Beyond Size and Revenue: The Multifaceted Impact of Major Hotel Companies
The importance of these companies extends beyond their size and revenue. They are major employers, providing jobs for millions of people worldwide. They also play a crucial role in promoting tourism and driving economic growth in the countries where they operate. Furthermore, these companies are at the forefront of innovation in the hospitality industry, investing in new technologies and services to enhance the guest experience and improve operational efficiency.
In terms of specifics, each of these companies has its unique strengths and strategies. For instance, Marriott International is known for its diverse portfolio of brands, which cater to different market segments and customer preferences. Hilton Hotels & Resorts, on the other hand, is renowned for its innovative approach to hospitality, including its pioneering use of digital check-in and room selection technology.
In terms of revenue, these companies generate billions of dollars each year. For example, Marriott International reported revenues of $20.97 billion in 2020, while Hilton Hotels & Resorts reported revenues of $4.31 billion in the same year. These figures, however, were significantly impacted by the COVID-19 pandemic, which caused a sharp decline in travel and tourism worldwide.
Final Thoughts
In conclusion, the ten biggest hotel companies in the world are more than just industry leaders. They are innovators, trendsetters, and economic powerhouses, shaping the future of hospitality and setting new standards for customer service and guest experience.
