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Alertify privacy policy

At Alertify, your privacy is of utmost importance to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you interact with our website, services, or products, including eSIMs, SIM cards, and digital marketing offerings. By using our website (alertify.eu) or services, you agree to the terms outlined in this Privacy Policy.

1. Who We Are

Alertify is a leading travel technology and roaming consultancy platform offering global eSIM and SIM card solutions, as well as digital marketing services for travel and technology companies. For questions or concerns about your privacy, contact us at:

2. Information We Collect

We may collect the following types of personal data:

a) Information You Provide
  • Name, email address, phone number, and mailing address (e.g., for purchasing products or subscribing to our newsletter).
  • Payment information (e.g., credit card details) for transactions.
b) Automatically Collected Information
  • IP address, browser type, and device information.
  • Usage data, such as pages viewed and actions taken on our website.
c) Cookies and Tracking
  • Cookies, pixels, and similar technologies to improve website functionality and personalize the user experience.
3. How We Use Your Data

We use your data for the following purposes:

  • To process and deliver your orders (eSIMs, SIM cards, etc.).
  • To provide customer support and address your inquiries.
  • To send marketing communications, updates, and promotions (if you’ve opted in).
  • To analyze website performance and improve our services.
  • To comply with legal obligations and prevent fraud.
4. Legal Basis for Processing Data (For GDPR Compliance)

We process your data based on:

  • Consent: For marketing emails or optional data collection.
  • Contractual Necessity: To fulfill your orders or service requests.
  • Legitimate Interests: To improve our services or safeguard our business operations.
5. How We Share Your Data

We do not sell your personal data. However, we may share your information with:

  • Service Providers: Payment processors, shipping companies, and cloud hosting services.
  • Business Partners: eSIM providers, affiliates, or marketing partners to deliver specific services.
  • Legal Authorities: When required to comply with legal obligations.
6. Data Retention

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with legal obligations. If you request deletion of your data, we will securely erase it unless required by law to retain it.

7. How We Protect Your Data

We implement robust technical and organizational measures, such as encryption, secure servers, and access controls, to protect your data against unauthorized access, alteration, or destruction.

8. Cookies and Tracking Technologies

We use cookies to:

  • Enhance website functionality.
  • Analyze site traffic and user behavior.
  • Provide targeted advertising.

You can manage your cookie preferences through your browser settings or our Cookie Management Tool.

9. Your Rights

Under applicable privacy laws, you may have the following rights:

  • Access your data and request a copy.
  • Correct inaccurate or incomplete data.
  • Request deletion of your data.
  • Withdraw consent for processing (e.g., opt-out of marketing emails).
  • File a complaint with a data protection authority.

To exercise these rights, contact us at  info@alertify.eu

10. International Data Transfers

If you access our services from outside the EU, your data may be transferred to and processed in countries with differing data protection laws. We ensure that such transfers comply with GDPR through appropriate safeguards like standard contractual clauses.

11. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal data from children.

12. Policy Updates

We may update this privacy policy periodically. Significant changes will be communicated via email or a notice on our website. Please review the policy regularly for updates.

13. Contact Us

For any questions, concerns, or to exercise your rights, contact us at:

By using Alertify’s services, you acknowledge and agree to the terms of this privacy policy. If you do not agree, please refrain from using our website or services.